when i watch game , go in room and download game data is so slowly

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when i watch game , go in room and download game data is so slowly
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SH_jacky

Joined:	2 May 2016
Posts:	20

Posted 16 November 2024 - 3:12 am

for example : when i go in the room, display : starting late join - downloading 2MiB.
and wait wait wait ,may be it needs 10minutes. my internet is 1000Mbs ,UPLOAD/download is ok.

WHY ?

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+pablo@voobly

Voobly Team

Joined:	30 November 2018
Posts:	2298

Posted 16 November 2024 - 12:59 pm

The game data mod is very big, that's why it takes a while. Download it beforehand.

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SH_jacky

Joined:	2 May 2016
Posts:	20

Posted 16 November 2024 - 2:28 pm

But it wasn't like that before. Downloading the gamedate was basically finished in a few seconds.

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SH_jacky

Joined:	2 May 2016
Posts:	20

Posted 16 November 2024 - 2:43 pm

thanks for your reply!

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+pablo@voobly

Voobly Team

Joined:	30 November 2018
Posts:	2298

Posted 16 November 2024 - 6:12 pm

How far back are we talking about?

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SH_jacky

Joined:	2 May 2016
Posts:	20

Posted 17 November 2024 - 5:49 am

+pablo@voobly wrote:

How far back are we talking about?

SORRY ,what's that mean ?

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+pablo@voobly

Voobly Team

Joined:	30 November 2018
Posts:	2298

Posted 17 November 2024 - 9:40 am

You said it wasn't like that "before". When was this before?

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+chris@voobly

Voobly Team

Joined:	3 October 2007
Posts:	41360

Posted 17 November 2024 - 10:48 am

I think the problem is related to your location (mainland China). Could you please use one of the well known working VPN services in China that allows traffic to our CDN (Cloudflare)?

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SH_jacky

Joined:	2 May 2016
Posts:	20

Posted 17 November 2024 - 1:06 pm

+pablo@voobly wrote:

You said it wasn't like that "before". When was this before?

sevar

It was probably a few months ago.

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SH_jacky

Joined:	2 May 2016
Posts:	20

Posted 17 November 2024 - 1:12 pm

+chris@voobly wrote:

I think the problem is related to your location (mainland China). Could you please use one of the well known working VPN services in China that allows traffic to our CDN (Cloudflare)?

when VOOBLY started using IPV6 ? Could it be because of this reason? I have IPv4 address , but no IPV6 address.

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+chris@voobly

Voobly Team

Joined:	3 October 2007
Posts:	41360

Posted 17 November 2024 - 3:48 pm

We use native IPv4 here at Voobly, some web services however may also offer IPv6. You do not require an IPv6 address though. There are known issues with services outside of mainland China which can be resolved using a VPN.

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SH_jacky

Joined:	2 May 2016
Posts:	20

Posted 20 November 2024 - 1:01 pm

+chris@voobly wrote:

I have set up a VPN and enabled the proxy. How can I verify that I am using a proxy? like the picture "proxy.png" , is that correct ?

Attachments:

proxy.png (file size: 64.87 KB)

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+chris@voobly

Voobly Team

Joined:	3 October 2007
Posts:	41360

Posted 20 November 2024 - 6:11 pm

Uncheck those two check boxes shown in your screenshot.

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SH_jacky

Joined:	2 May 2016
Posts:	20

Posted 21 November 2024 - 2:03 pm

+chris@voobly wrote:

Uncheck those two check boxes shown in your screenshot.

As you said, the settings were applied, but during the network diagnostics, the connection was still connect on UDP 16000. Does this mean that this setting is incorrect?

Attachments:

no proxy.jpg (file size: 730.78 KB)