Hi,

I am not able to connect to most players. Network Diag says Symmetric NAT. I have forwarded port 2310 in my router. Also enabled UPNP. But there is no UPNP enabling option in voobly>settings>options. Only NAT Traversal is available and I have done so, but its not working. I have also enabled the same port in windows firewall for voobly incoming connections local port UDP 2310. Nothing works. Please assist.

Please paste us the results of the network diagnostics tools.
Also keep in mind, that UPnP settings in Voobly Option have been removed earlier this year.

Network diag

Port Forwarded in Router

Please set your port to UDP 27000 in your Voobly Settings. Explained here:
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In the screenshot of your router configuration, set it to 27000 UDP as well. Both, local and remote port 27000 UDP.
Then restart your router (re-plug the power cable) and paste use the results of the network diagnostics again.

Thanks for the help Chris, but same issue. I port forwarded 27000 UDP local and remote on router and set the same on NAT Voobly. Restarted router.. unfortunately it doesnt work.

Please also upload a screenshot of the updated port forwarding rule in your router configuration. Thanks.

Ah okay, here you go.

I have tried port triggering instead of port forwarding as well. No change.
If you notice the network diag message, "it says your router assigned 3 different ports to the test servers". Is this the problem? If so, how can we fix it.

Start > Run > type "cmd" > Enter > type "ipconfig" into "Command Prompt"

Please verify, whether 192.168.1.2 really is the local IPv4 address of your computer.
You do not have to define a port range by the way, you can set start and end port to both 27000.

And could you please tell me, whether you got an IPv4 or an IPv6 address? I see both:

You cannot play a Direct Play game with an IPv6 address, please make sure your WAN address at your router is an IPv4 address. Many ISPs assign both, an IPv4 and an IPv6 address. In many cases it is possble to disable IPv6. If you have an IPv6 only, please call your ISP and request an IPv4 address.

well you hit the nail on its head. I see both IPv4 and IPv6 assigned.
Let me check if I can disable IPv6 on my own in router settings, or else I guess I will have to call the ISP.

Just the IPv6 on your WAN port, not the one of your local computer. Your local IPv4 address is the correct one.

could you clarify this a bit? In router config, I see the IP mode as IPv6&IPv4. That is preset and I can't disable it. I guess the ISP can. So if I were to disable the IPv6 on my network adapter, that won't work, will it?

No, that won't work. The IP address at your WAN port matters, which is the internet ip address of your router. This IP address must be an IPv4 address. If you are not sure what to do, please call your ISP.