Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Getting error while launching game

Getting error while launching game
Subscribe

 [sT]_Virus


Joined:  5 July 2011
Posts: 54
Posted 7 September 2022 - 1:12 pm
Hi Team,

I have recently changed laptop and installed AOE from steam as well as installed patches as suggested by voobly.

Game diagnostic is saying everything is ok (screenshot is attached).

However, not able to launch new game (screenshot attached).

Can someone pl help.

Regards,
Virus
Attachments:
Voobly error 1.jpg (file size: 182.71 KB)
Voobly error 2.jpg (file size: 386.99 KB)

Link | Reply | Quote
 kwin


Joined:  21 November 2012
Posts: 2208
Posted 7 September 2022 - 3:57 pm
Here are the required game room settings:
[You must login to view link]

Link | Reply | Quote
 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 10 September 2022 - 10:06 am
Were you able to solve the issue by applying the recommended game room settings?
Link | Reply | Quote
 [sT]_Virus


Joined:  5 July 2011
Posts: 54
Posted 11 September 2022 - 11:51 am
Hi,

Still not working.

Link | Reply | Quote
 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 11 September 2022 - 3:03 pm
Please follow ALL steps in this self-help article and perform a clean installation of AoE II HD.
[You must login to view link]
Link | Reply | Quote
 [sT]_Virus


Joined:  5 July 2011
Posts: 54
Posted 12 September 2022 - 5:42 pm
Awesome. Thanks, working now.
Link | Reply | Quote
 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 12 September 2022 - 6:06 pm
Glad to hear you got it working. You are welcome. :)


Link | Reply | Quote
[1]
Displaying 1 - 7 out of 7 posts
Forum Jump:
1 User(s) are reading this topic (in the past 30 minutes)
0 members, 1 guests

What's popular right now:
AoKTS updates (29 users)
TDII (19 users)
This is War 2016 (13 users)
Most active threads in past week: