KEEP BEING DISCONNECTED FROM VLOOBY

 FireSaga_


Join Date: 13 August 2011
Posts:19
Posted 4 November 2019 - 4:05 am
Hi Recently I have been having the same issue on this post:

voobly.com/forum/thread/266495/1#pagebrowser1

In order to check if its the internet issue, I played Battlefield 1 Online while left Voobly Open --- result -- Voobly Messenger Chat was disconnected, while no lag on Battlefield 1 (noor disconnection)


Also did the ping thing on prompt and no changes

Can someone help me?

On vloobly after game launches I drop

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 +[email protected]


Join Date: 12 October 2014
Posts:1315
Posted 5 November 2019 - 10:11 pm
Please follow the instructions below.

NAT configuration

1. Login to your router.
2. Navigate to your routers port forwarding section, also frequently called virtual server.
3. Type 16000 and use protocol UDP.
4. Double check your Ipv4-adress and make sure it's right
5. Test your ports, either by port checker/network diagnostics or by joining game rooms

- Please take screenshots on the NAT configuration if not successful.

Make an exception for Voobly in your antivirus software and firewall settings

1. Locate: System and Security -> Windows Defender Firewall > Allowed Applications
2. Find Voobly and tick the boxes for public and private
3. Save by pressing OK.


Regards,
VTech Team
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 FireSaga_


Join Date: 13 August 2011
Posts:19
Posted 7 November 2019 - 12:15 am

Ping test with Voobly -- Do you think its the ISP issue?


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 +[email protected]


Join Date: 12 October 2014
Posts:1315
Posted 7 November 2019 - 5:23 pm
Yes it looks as if there is a problem on the ISP's end or possibly a faulty router. It's hard for me to tell, anyhow you should give them a call and see what they say about it. You can simply tell them that you are trying to play a game online which requires UDP Port 16000 opened and you need help with the configuration.
You are paying for their services and helping you out is the very least they can do.
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 FireSaga_


Join Date: 13 August 2011
Posts:19
Posted 10 November 2019 - 6:23 am
thanks eric - this is what I have done - please let me know if its right
Server Name

www.voobly.com

External Port Start
16000
External Port End

16000

Protocol

UDP

Internal Port Start
16000
Internal Port End
16000

Server IP Address
192.168.0.1

WAN Interfac
wanbridge
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 +[email protected]


Join Date: 19 August 2015
Posts:498
Posted 10 November 2019 - 7:27 pm
Hello EasyVillage_,

The IP you are trying to set is incorrect. You must write down your IPv4.

You can easily find your IPv4 the following way:

1) Windows > Run
2) Type "cmd" > accept
3) Type "ipconfig" and press enter
4) Search for your IPv4

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 FireSaga_


Join Date: 13 August 2011
Posts:19
Posted 12 November 2019 - 12:25 am
Hi, thanks for the answer

please find below:

is it correct?

many thanks
Attachments:
voobly 1.jpg (file size: 148.75 KB)
voobly 2.jpg (file size: 185.43 KB)
voobly 3.jpg (file size: 157.26 KB)




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