Wont let me log in!!

 Moonphase_watch


Joined:  15 Tháng 2 2019
Posts: 7
đã Post9 Tháng 5 2019 - 2:21 pm
It keeps saying:

"Downloading update"

And then:

"Network Connection Error [Host not found]. Connection errors are typically caused by a temporary server outage, a firewall, or a problem with your internet connection. If it's been a long time since you've connected to Voobly it's recommended that you redownload the client from the website."

It wont let me in to Voobly to play!!
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 cervo112


Joined:  17 Tháng 6 2014
Posts: 6
Đã được sửa9 Tháng 5 2019 - 4:29 pm bởicervo112
Hello all,

I have also issue with voobly. I am not able to log in for few days. Voobly client keep saying:
Network Connection Error [Code: 10000005]. Connection errors are typically caused by a temporary server outage, a firewall, or a problem with your internet connection. If it's been a long time since you've connected to Voobly it's recommended that you redownload the client from the website.

I think, that problem is not on my side, because no changes in HW or SW has been done. Could you please give me an advice.

Thank you in advance.
cervo112

EDIT:I am able to open lobby via https://www.voobly.com/games/lobby/64 , but messenger has not launched.
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 finally_free_


Joined:  25 Tháng 2 2019
Posts: 767
đã Post9 Tháng 5 2019 - 7:03 pm
To Miranda_:

Try to uninstall and install again voobly, if after this you will still get the issue, check if voobly, games and expansions(only .exe and not folders) are added in the exceptions of antivirus (in case you have), and in firewall exceptions.

To cervo112:

That happen when you try to join in the New Player Lobby or also with other lobbies?

p.s.: Next time cervo, please create a new thread to explain your issue and not ask for help under another issue thread, thx :)
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 cervo112


Joined:  17 Tháng 6 2014
Posts: 6
đã Post9 Tháng 5 2019 - 8:29 pm
@raffaele_vtech:
This happens when I try to log in with installed app, please see attached picture.

Reply to P.S.: thank you, noted.
Attachments:
voobly.png (file size: 12.78 KB)

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 Moonphase_watch


Joined:  15 Tháng 2 2019
Posts: 7
đã Post10 Tháng 5 2019 - 3:15 am
I tried uninstalling voobly and reinstalling and it's still doing it.
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 finally_free_


Joined:  25 Tháng 2 2019
Posts: 767
Đã được sửa30 Tháng 11 2019 - 8:26 am bởifinally_free_
To cervo112:

Ok, first thing, check if you installed the new voobly update, in case you already did, make sure, in case you have an antivirus, to add voobly, game and related expansions on exceptions (.exe and not folders), then please also follow this guide: [You must login to view link]

To Miranda_:

If download in not completing, click on cancel, then should pop up an option to download the update manually.

[Thread Closed]


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 Moonphase_watch


Joined:  15 Tháng 2 2019
Posts: 7
đã Post11 Tháng 5 2019 - 1:36 pm
Tried what you suggested and its still not working....
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 cervo112


Joined:  17 Tháng 6 2014
Posts: 6
đã Post11 Tháng 5 2019 - 2:41 pm
It is OK for me now. No action from my side has been done and it is running.

Anyway, Thank you raffaele_vtech!
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 [MeX]A_lucard_


Joined:  8 Tháng 1 2018
Posts: 17
đã Post11 Tháng 5 2019 - 7:35 pm
yo tengo el mismo problema y comenz� hace d�as. ya reinstale el cliente y nada :7 ayuda..
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 hassan


Joined:  14 Tháng 7 2007
Posts: 828
đã Post11 Tháng 5 2019 - 8:36 pm
Hi.

Please uninstall Voobly then manually download it there : https://www.voobly.com/updates/voobly-v2.2.5.62.exe

Test and let us know.

Hola.

Por favor, elimina Voobly y luego descargalo aqui : https://www.voobly.com/updates/voobly-v2.2.5.62.exe

Prueba y dime si se funciona.
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 Bolt


Joined:  30 Tháng 6 2007
Posts: 58
đã Post11 Tháng 5 2019 - 11:06 pm
I have the same problem, I have been able to connect to voobly by uninstalling and installing update, But I can't connect to Medieval Siege room, Is there a separate update I can manually download install to be able to connect to Medieval Siege room ?
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 Maddyvn800


Joined:  1 Tháng 2 2019
Posts: 1
đã Post12 Tháng 5 2019 - 6:19 am
i had same....just download the voobly client..(the green one) hope this help you guys :)
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 Moonphase_watch


Joined:  15 Tháng 2 2019
Posts: 7
đã Post13 Tháng 5 2019 - 1:28 am
It just randomly started working again. Don't know what was wrong, but glad it's over now.
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 [sds]Gallas


Joined:  25 Tháng 5 2011
Posts: 2751
đã Post15 Tháng 5 2019 - 10:17 am
There was an other update to client, latest is update.voobly.com/updates/voobly-v2.2.5.65.exe (2019.05.15)


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