Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Wont let me log in!!
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"Downloading update"
And then:
"Network Connection Error [Host not found]. Connection errors are typically caused by a temporary server outage, a firewall, or a problem with your internet connection. If it's been a long time since you've connected to Voobly it's recommended that you redownload the client from the website."
It wont let me in to Voobly to play!!
I have also issue with voobly. I am not able to log in for few days. Voobly client keep saying:
Network Connection Error [Code: 10000005]. Connection errors are typically caused by a temporary server outage, a firewall, or a problem with your internet connection. If it's been a long time since you've connected to Voobly it's recommended that you redownload the client from the website.
I think, that problem is not on my side, because no changes in HW or SW has been done. Could you please give me an advice.
Thank you in advance.
cervo112
EDIT:I am able to open lobby via https://www.voobly.com/games/lobby/64 , but messenger has not launched.
Try to uninstall and install again voobly, if after this you will still get the issue, check if voobly, games and expansions(only .exe and not folders) are added in the exceptions of antivirus (in case you have), and in firewall exceptions.
To cervo112:
That happen when you try to join in the New Player Lobby or also with other lobbies?
p.s.: Next time cervo, please create a new thread to explain your issue and not ask for help under another issue thread, thx
This happens when I try to log in with installed app, please see attached picture.
Reply to P.S.: thank you, noted.
Ok, first thing, check if you installed the new voobly update, in case you already did, make sure, in case you have an antivirus, to add voobly, game and related expansions on exceptions (.exe and not folders), then please also follow this guide: [You must login to view link]
To Miranda_:
If download in not completing, click on cancel, then should pop up an option to download the update manually.
[Thread Closed]
Anyway, Thank you raffaele_vtech!
Please uninstall Voobly then manually download it there : https://www.voobly.com/updates/voobly-v2.2.5.62.exe
Test and let us know.
Hola.
Por favor, elimina Voobly y luego descargalo aqui : https://www.voobly.com/updates/voobly-v2.2.5.62.exe
Prueba y dime si se funciona.