Wont let me log in!!

 Nephite_


Join Date: 15 February 2019
Posts:7
Posted 9 May 2019 - 4:21 pm
It keeps saying:

"Downloading update"

And then:

"Network Connection Error [Host not found]. Connection errors are typically caused by a temporary server outage, a firewall, or a problem with your internet connection. If it's been a long time since you've connected to Voobly it's recommended that you redownload the client from the website."

It wont let me in to Voobly to play!!
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 cervo112


Join Date: 17 June 2014
Posts:6
Edited 9 May 2019 - 6:29 pm by cervo112
Hello all,

I have also issue with voobly. I am not able to log in for few days. Voobly client keep saying:
Network Connection Error [Code: 10000005]. Connection errors are typically caused by a temporary server outage, a firewall, or a problem with your internet connection. If it's been a long time since you've connected to Voobly it's recommended that you redownload the client from the website.

I think, that problem is not on my side, because no changes in HW or SW has been done. Could you please give me an advice.

Thank you in advance.
cervo112

EDIT:I am able to open lobby via https://www.voobly.com/games/lobby/64 , but messenger has not launched.
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 +[email protected]


Join Date: 25 February 2019
Posts:709
Posted 9 May 2019 - 9:03 pm
To Miranda_:

Try to uninstall and install again voobly, if after this you will still get the issue, check if voobly, games and expansions(only .exe and not folders) are added in the exceptions of antivirus (in case you have), and in firewall exceptions.

To cervo112:

That happen when you try to join in the New Player Lobby or also with other lobbies?

p.s.: Next time cervo, please create a new thread to explain your issue and not ask for help under another issue thread, thx :)
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 cervo112


Join Date: 17 June 2014
Posts:6
Posted 9 May 2019 - 10:29 pm
@raffaele_vtech:
This happens when I try to log in with installed app, please see attached picture.

Reply to P.S.: thank you, noted.
Attachments:
voobly.png (file size: 12.78 KB)

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 Nephite_


Join Date: 15 February 2019
Posts:7
Posted 10 May 2019 - 5:15 am
I tried uninstalling voobly and reinstalling and it's still doing it.
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 +[email protected]


Join Date: 25 February 2019
Posts:709
Edited 30 November 2019 - 9:26 am by +[email protected]
To cervo112:

Ok, first thing, check if you installed the new voobly update, in case you already did, make sure, in case you have an antivirus, to add voobly, game and related expansions on exceptions (.exe and not folders), then please also follow this guide: [You must login to view link]

To Miranda_:

If download in not completing, click on cancel, then should pop up an option to download the update manually.

[Thread Closed]


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 Nephite_


Join Date: 15 February 2019
Posts:7
Posted 11 May 2019 - 3:36 pm
Tried what you suggested and its still not working....
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 cervo112


Join Date: 17 June 2014
Posts:6
Posted 11 May 2019 - 4:41 pm
It is OK for me now. No action from my side has been done and it is running.

Anyway, Thank you raffaele_vtech!
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 [MeX]A_lucard_


Join Date: 8 January 2018
Posts:17
Posted 11 May 2019 - 9:35 pm
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 hassan


Join Date: 14 July 2007
Posts:709
Posted 11 May 2019 - 10:36 pm
Hi.

Please uninstall Voobly then manually download it there : https://www.voobly.com/updates/voobly-v2.2.5.62.exe

Test and let us know.

Hola.

Por favor, elimina Voobly y luego descargalo aqui : https://www.voobly.com/updates/voobly-v2.2.5.62.exe

Prueba y dime si se funciona.
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 Bolt


Join Date: 30 June 2007
Posts:53
Posted 12 May 2019 - 1:06 am
I have the same problem, I have been able to connect to voobly by uninstalling and installing update, But I can't connect to Medieval Siege room, Is there a separate update I can manually download install to be able to connect to Medieval Siege room ?
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 Maddyvn800


Join Date: 1 February 2019
Posts:1
Posted 12 May 2019 - 8:19 am
i had same....just download the voobly client..(the green one) hope this help you guys :)
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 Nephite_


Join Date: 15 February 2019
Posts:7
Posted 13 May 2019 - 3:28 am
It just randomly started working again. Don't know what was wrong, but glad it's over now.
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 [MM]Gallas


Join Date: 25 May 2011
Posts:2751
Posted 15 May 2019 - 12:17 pm
There was an other update to client, latest is update.voobly.com/updates/voobly-v2.2.5.65.exe (2019.05.15)


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