I can't install the compatibility patch

 _AlephZero_


Join Date: 17 June 2017
Posts:6
Posted 27 January 2019 - 3:44 am
I've been trying to install the compatibility patch so i can use the hd version, but when i run the .exe it says "Age2HD installation was not detected at". I have already the game installed on steam so i don't know what to do.
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 Hassan_VTech


Join Date: 14 July 2007
Posts:709
Posted 27 January 2019 - 3:53 am
Hi.

Please do a clean installtion of Age of Empires II HD, as stated in this link :
https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
Make sure you follow all steps.

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 _AlephZero_


Join Date: 17 June 2017
Posts:6
Posted 28 January 2019 - 8:18 pm
Hi
I followed the instructions step by step and i keep getting the same message "Age2HD installation was not detected at" when I try to install the compatibility patch so i have to select manually the directory and even doing that when every time I enter a lobby I get the pop up "You must install compatibility patch"
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 Hassan_VTech


Join Date: 14 July 2007
Posts:709
Posted 28 January 2019 - 9:32 pm
Hi.

You'll need to do a game diagnostics.
For that, go to your lobby. Above-left, click on Options->Game Diagnostics.
Click begin scan.

Screenshot it and upload it here : [You must login to view link]
Then post your screenshot here.
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 _AlephZero_


Join Date: 17 June 2017
Posts:6
Posted 28 January 2019 - 11:48 pm
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 _AlephZero_


Join Date: 17 June 2017
Posts:6
Posted 28 January 2019 - 11:50 pm
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 Hassan_VTech


Join Date: 14 July 2007
Posts:709
Posted 29 January 2019 - 12:15 am
Hi.

Keep clicking "Yes" up to 10 times.
If it still doesn't work, go to C:\Program Files (x86)\Steam\steamapps\common\Age2HD\
Check if there is any folder called "New folder". If yes, enter it and copy everything inside then past it there : C:\Program Files (x86)\Steam\steamapps\common\Age2HD

Give me your feedback.
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 _AlephZero_


Join Date: 17 June 2017
Posts:6
Posted 29 January 2019 - 1:36 am
Hi
It worked!! it was because the New Folder
Thanks!!
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 _AlephZero_


Join Date: 17 June 2017
Posts:6
Posted 29 January 2019 - 1:37 am
Hi
It worked!! it was because the New Folder

Thanks!!
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 Hassan_VTech


Join Date: 14 July 2007
Posts:709
Posted 29 January 2019 - 1:40 am
I'm glad it solved your problem :) Feel free to post in the forums if you have any question or any issue.

Thread closed.


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