Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > New lobby failed
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I can not enter the new lobby, why?
Cause you are not a new player anymore. As you can see clearly in that message box: "You're not authorized to enter the New Player Lobby" - That lobby is reserved for only real NEW PLAYER(S) (who joins Voobly for the first time) not for those who wants to have an easy game play with noobs. So, please move to regular RM/DM - Medieval Siege and have your games.
Hope you understand, Cheers!
any idea how can i fix it?
its not fixable. the server is on auto for that. play in MS lobby any ladder you want to.