Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Help! My IP got blocked?

Help! My IP got blocked?
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 _ryzen__


Joined:  23 September 2016
Posts: 2
Posted 27 January 2024 - 4:50 am
Hi

I am facing a login issue with my accounts, rising_ and ryzen_. I receive "Network Connection Error [Code: 10000005]" on the Voobly App, but can access the app using a VPN, indicating a potential IP block. I have maintained respectful conduct on the platform. Please check if my IP is blocked and assist with unblocking it for my accounts.

Thank you
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 27 January 2024 - 10:52 am
1x5 is connection problem on client side. You don't need a VPN in order to play on Voobly, most problems are caused by bugged VPN clients that do not properly clean up the routing list after disconnecting / crashing. A reboot should fix this though.


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