Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > 1.6 new update getting flagged by antivirus

1.6 new update getting flagged by antivirus
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 Vortex4


Joined:  8 August 2023
Posts: 5
Edited 8 December 2023 - 9:20 pm by Vortex4
Hi,

The recent 1.6 update has been flagged by my antivirus and it is not letting me play the patch. I don't see issues with other patches.

I've attached screenshots for the same.

Please let me know how I can overcome this error.

Thanks,
Vortex4
Attachments:
aoe_file_error.JPG (file size: 56.36 KB)
mcafee_error.JPG (file size: 122.43 KB)

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 +pablo@voobly

Voobly Team


Joined:  30 November 2018
Posts: 2298
Posted 8 December 2023 - 10:10 pm
Simply add the patch folder to the antivirus exceptions.
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 9 December 2023 - 10:49 am
We are no company, which means we are not able to add a digital signature to our binaries. This may lead to false positives if those files were changed just recently. Once more people have that file on their PC; it will automatically be whitelisted by the AV lab. You can go around this, by adding scanning exclusions.


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