1.6 new update getting flagged by antivirus

Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > 1.6 new update getting flagged by antivirus

1.6 new update getting flagged by antivirus
Subscribe

Vortex4

Joined:	8 August 2023
Posts:	5

Edited 8 December 2023 - 9:20 pm by Vortex4

Hi,

The recent 1.6 update has been flagged by my antivirus and it is not letting me play the patch. I don't see issues with other patches.

I've attached screenshots for the same.

Please let me know how I can overcome this error.

Thanks,
Vortex4

Attachments:

aoe_file_error.JPG (file size: 56.36 KB)

mcafee_error.JPG (file size: 122.43 KB)

Link | Reply | Quote

+pablo@voobly

Voobly Team

Joined:	30 November 2018
Posts:	2298

Posted 8 December 2023 - 10:10 pm

Simply add the patch folder to the antivirus exceptions.

Link | Reply | Quote

+chris@voobly

Voobly Team

Joined:	3 October 2007
Posts:	41361

Posted 9 December 2023 - 10:49 am

We are no company, which means we are not able to add a digital signature to our binaries. This may lead to false positives if those files were changed just recently. Once more people have that file on their PC; it will automatically be whitelisted by the AV lab. You can go around this, by adding scanning exclusions.

Link | Reply | Quote

[1]

Displaying 1 - 3 out of 3 posts

Forum Jump: