Voobly crashing as soon as I join a room

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Voobly crashing as soon as I join a room
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[_AZTK_]daaru

Join Date:	2 October 2009
Posts:	14

Posted 31 May 2022 - 6:56 pm

Hi,

My Voobly keeps crashing as soon as I try to join a room (playing AOE2). I was able to play 10days ago, took a break and reinstalled voobly. and now I am not able to join any room.

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Voobly Team

Join Date:	3 October 2007
Posts:	13673

Posted 31 May 2022 - 8:05 pm

Please paste me the results of the game diagnostics. Thank you.

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[_AZTK_]daaru

Join Date:	2 October 2009
Posts:	14

Posted 31 May 2022 - 11:09 pm

I am not sure if I am sharing the files you requested. but here are the crash dumps.
Btw, I am on Win11

Attachments:

voobly.exe.11316.dmp (file size: 4.71 MB)

voobly.exe.21544.dmp (file size: 4.77 MB)

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Voobly Team

Join Date:	3 October 2007
Posts:	13673

Posted 31 May 2022 - 11:44 pm

Please join an AOC lobby and run the game diagnostics from the menu. Sorry.

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[_AZTK_]daaru

Join Date:	2 October 2009
Posts:	14

Posted 1 June 2022 - 12:51 am

Thanks for helping

Attachments:

AOE_Dig.jpg (file size: 198.2 KB)

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Voobly Team

Join Date:	3 October 2007
Posts:	13673

Edited 1 June 2022 - 9:48 am by +[email protected]

Please make sure you have the latest official patches installed for AOK and AOC:
[You must login to view link]

Most important, after patching the game, you must launch AOK/AOC at least once from your desktop.

Furthermore, you have to apply the appropriate game room settings:
[You must login to view link]

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[_AZTK_]daaru

Join Date:	2 October 2009
Posts:	14

Posted 1 June 2022 - 7:31 pm

I followed all the steps and it did work for few mins. But then I am back to where we started.
So still having the same issue.

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Voobly Team

Join Date:	3 October 2007
Posts:	13673

Posted 1 June 2022 - 8:15 pm

Run this in an administrator command prompt

Code:

dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /checkhealth
dism /online /cleanup-image /restorehealth
sfc /scannow

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[_AZTK_]daaru

Join Date:	2 October 2009
Posts:	14

Posted 1 June 2022 - 11:04 pm

I executed your suggestion and issue persists. Pls let me know if I can try something else. Thanks for all the help!

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Voobly Team

Join Date:	3 October 2007
Posts:	13673

Posted 2 June 2022 - 11:53 am

Did it find any problems and has it fixed anything?

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[_AZTK_]daaru

Join Date:	2 October 2009
Posts:	14

Posted 2 June 2022 - 10:27 pm

no, the voobly is still crashing for me.

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+[email protected]

Voobly Team

Join Date:	3 October 2007
Posts:	13673

Edited 2 June 2022 - 11:16 pm by +[email protected]

No man, please show me the output of the commands above. The information, that Voobly is crashing for you, is not helpful.

Quote:

Run this in an administrator command prompt

Code:

dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /checkhealth
dism /online /cleanup-image /restorehealth
sfc /scannow

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[_AZTK_]daaru

Join Date:	2 October 2009
Posts:	14

Posted 18 June 2022 - 3:17 am

Here you go...

Since my last post I have played games on voobly. However only after I have successfully joined a room and somehow host was able to launch the game before voobly crashes then I continue to play multiple games.

I cant join and spec most of the running games, except for the 'DM games'.

Thanks!

Attachments:

AOE_Dig_2.jpg (file size: 163.11 KB)