Voobly crashing as soon as I join a room

 [_AZTK_]daaru


Join Date: 2 October 2009
Posts:14
Posted 31 May 2022 - 6:56 pm
Hi,

My Voobly keeps crashing as soon as I try to join a room (playing AOE2). I was able to play 10days ago, took a break and reinstalled voobly. and now I am not able to join any room.
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Voobly Team

Join Date: 3 October 2007
Posts:12424
Posted 31 May 2022 - 8:05 pm
Please paste me the results of the game diagnostics. Thank you.
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 [_AZTK_]daaru


Join Date: 2 October 2009
Posts:14
Posted 31 May 2022 - 11:09 pm
I am not sure if I am sharing the files you requested. but here are the crash dumps.
Btw, I am on Win11
Attachments:
voobly.exe.11316.dmp (file size: 4.71 MB)
voobly.exe.21544.dmp (file size: 4.77 MB)
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Voobly Team

Join Date: 3 October 2007
Posts:12424
Posted 31 May 2022 - 11:44 pm
Please join an AOC lobby and run the game diagnostics from the menu. Sorry. :)
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 [_AZTK_]daaru


Join Date: 2 October 2009
Posts:14
Posted 1 June 2022 - 12:51 am
Thanks for helping :)
Attachments:
AOE_Dig.jpg (file size: 198.2 KB)

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Voobly Team

Join Date: 3 October 2007
Posts:12424
Edited 1 June 2022 - 9:48 am by +[email protected]
Please make sure you have the latest official patches installed for AOK and AOC:
[You must login to view link]

Most important, after patching the game, you must launch AOK/AOC at least once from your desktop.

Furthermore, you have to apply the appropriate game room settings:
[You must login to view link]
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 [_AZTK_]daaru


Join Date: 2 October 2009
Posts:14
Posted 1 June 2022 - 7:31 pm
I followed all the steps and it did work for few mins. But then I am back to where we started.
So still having the same issue.
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Voobly Team

Join Date: 3 October 2007
Posts:12424
Posted 1 June 2022 - 8:15 pm
Run this in an administrator command prompt
Code:
dism /online /cleanup-image /scanhealth dism /online /cleanup-image /checkhealth dism /online /cleanup-image /restorehealth sfc /scannow
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 [_AZTK_]daaru


Join Date: 2 October 2009
Posts:14
Posted 1 June 2022 - 11:04 pm
I executed your suggestion and issue persists. Pls let me know if I can try something else. Thanks for all the help!
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Voobly Team

Join Date: 3 October 2007
Posts:12424
Posted 2 June 2022 - 11:53 am
Did it find any problems and has it fixed anything?
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 [_AZTK_]daaru


Join Date: 2 October 2009
Posts:14
Posted 2 June 2022 - 10:27 pm
no, the voobly is still crashing for me.
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Voobly Team

Join Date: 3 October 2007
Posts:12424
Edited 2 June 2022 - 11:16 pm by +[email protected]
No man, please show me the output of the commands above. The information, that Voobly is crashing for you, is not helpful.
Quote:
Run this in an administrator command prompt
Code:
dism /online /cleanup-image /scanhealth dism /online /cleanup-image /checkhealth dism /online /cleanup-image /restorehealth sfc /scannow
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 [_AZTK_]daaru


Join Date: 2 October 2009
Posts:14
Posted 18 June 2022 - 3:17 am
Here you go...

Since my last post I have played games on voobly. However only after I have successfully joined a room and somehow host was able to launch the game before voobly crashes then I continue to play multiple games.

I cant join and spec most of the running games, except for the 'DM games'.

Thanks!
Attachments:
AOE_Dig_2.jpg (file size: 163.11 KB)

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Voobly Team

Join Date: 3 October 2007
Posts:12424
Posted 18 June 2022 - 11:42 am
Weird. What's your OS and Build number?

Start > Run > type "winver" > hit Enter.
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 [_AZTK_]daaru


Join Date: 2 October 2009
Posts:14
Posted 19 June 2022 - 5:05 am
Version 21H2 (OS build 22000.739). win11

By the way before crashing it showed me a window 'Game Component Problem'


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