Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > An error was detected while the game started to initialize
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I wanted to play online. I installed on Windows 10 the AOE game and the extension Rise of Rome that I have in CD. The installation has blocked for a Direct Play problem. This was unlocked by installing a file. There is an accounting problem but now the game is running on my PC. When I want to create a game or join a game, I get an error message:
An error was detected while the game started to initialize.
Please try again. If the game is open please close it.Make sure you have installed the latest updates for the game (you can check your version by aunching with the anti-cheat off).
If the problem persists with the anti-cheat disabled.
Do you want to run game diagnostics tool to check for the game installation problems? Running the diagnostic tool is strongly recommended!
I do not know much about computers and I do not know what to do. Thank you for your help.
Non-DirectPlay game path is 'c:\program files (x86)\voobly'
Verifying 'c:\program files (x86)\voobly\languagex.dll' exists...
Success!
Voobly path is 'c:\program files (x86)\voobly'
Game version is '1.0a'
Checking DirectPlay libraries...
Looking for dpwsockx.dll...
Looking for dplayx.dll...
'c:\windows\system32\dplayx.dll' size: 218112 bytes
DirectPlay Init Success!
Scanning installed DirectPlay games...
Age of Empires
Age of Empires Expansion [found]
Game was found in DirectPlay registry!
DirectPlay play thinks the game is installed at 'c:\program files (x86)\voobly'
DirectPlay command line is 'lobby'
DirectPlay play thinks the game exe is at 'c:\program files (x86)\voobly\empiresx.exe'
Verifying file exists... Success!
DirectPlay play thinks the language dll is at 'c:\program files (x86)\voobly\languagex.dll'
Verifying file exists... Success!
Scanning 'c:\program files (x86)\voobly\gamedata\ROR\empiresx.exe'
Success!
Everything looks fine. DirectPlay is configured and the game was found on your harddrive. If you still have problems try rejoining the lobby or restarting your computer.
see if you can uninstall the 1a patch. reboot. now enter the ror lobby and let voobly install the patch. try.
edit
if you have a pc anti-virus or software firewall, make sure they are not blocking.
Glad it fixed for you. Thanks for the tip.
Regards.