Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > AOE 2 errors
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I am in lobbies and when the lobby starts, as it starts to initialize I get an error message saying there was an error detected, and then 'use the diagonistics tool' so I use it and then it says allfine and then try restarting, rejoin lobby... I try both and that does not solve the problem. But it works sometimes though... I have directed it to the correct directory in my c: drive.
I am very confused?
PEACE
when the error occurs please try and note the exact error message or take a screenshot and post it here in order to get the correct solution, for now please perform the following steps:
First try to reinstall Voobly by following the following guide step by step:
https://support.voobly.com/display/vkb/KB1053+Clean+installation+of+Voobly+client and then restarting your computer after uninstalation and then reinstall voobly after the system has restarted:
If that does not solve it you can try a game reinstallation by following this guide:
https://support.voobly.com/display/vkb/KB1019+Clean+installation+of+Age+of+Empires+II+with+the+latest+patches
If you have the Steam version Age of empires 2 HD:
https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
If after performing these steps and your issue still persists please reply back here (if it works then let us know as well )
Regards
PEACE
does the game run ok in single player against the pc A1? if not, reinstall it like this: http://www.voobly.com/forum/thread/163759
if it does run ok, make sure all background apps are turned off and just voobly is running. make sure your pc firewall/ anti-virus, allow the game and voobly through as exceptions.
if it works ok completely off of voobly then it should be ok.
make sure the game is installed and patched like this depending on your operating system: http://www.voobly.com/forum/thread/163759