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 Sheriff_24


Joined:  19 April 2026
Posts: 6
Posted 19 April 2026 - 3:10 pm
Hola, buenas. Cuando abro el launcher me salta una pestaña con un error que no encontró un archivo. Cómo puedo solucionarlo?


La ruta del juego Non-DirectPlay es 'c:\program files (x86)\voobly'
Verificando 'c:\program files (x86)\voobly\language_x1.dll' existe...
¡Error!
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 19 April 2026 - 3:13 pm
Please run the game diagnostic tool from the game lobby menu and paste the results here.
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 Sheriff_24


Joined:  19 April 2026
Posts: 6
Posted 19 April 2026 - 3:16 pm
La ruta del juego Non-DirectPlay es 'c:\program files (x86)\voobly'
Verificando 'c:\program files (x86)\voobly\language_x1.dll' existe...
¡Error!

The file was not found at the location the registry said it should be. The registry keys need to either be fixed or the game needs to be moved to the proper location.
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 19 April 2026 - 3:21 pm
Which game are you trying to play?
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 Sheriff_24


Joined:  19 April 2026
Posts: 6
Posted 19 April 2026 - 3:24 pm
The Conquerors..New Player Lobby
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 19 April 2026 - 3:25 pm
The game isn't installed. Please install the game as explained in this self-help article.

AOK/AOC: [You must login to view link]
or
AoE Ii HD on Steam: [You must login to view link]
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 Sheriff_24


Joined:  19 April 2026
Posts: 6
Posted 19 April 2026 - 5:07 pm
Qué puedo hacer si no me deja abrir el instalador del juego?
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 19 April 2026 - 5:16 pm
What's the error message you are getting? Take a screenshot and upload it here at the forums by clicking Reply instead of using Quick reply below.
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 Sheriff_24


Joined:  19 April 2026
Posts: 6
Posted 19 April 2026 - 5:30 pm
Cuando lo redirecciono con el .exe del juego, sigue saliendo error
Attachments:
Anotacin 2026-04-19 142720.png (file size: 217.64 KB)

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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Edited 19 April 2026 - 5:31 pm by +chris@voobly
+chris@voobly wrote:
The game isn't installed. Please install the game as explained in this self-help article.

AOK/AOC: [You must login to view link]
or
AoE Ii HD on Steam: [You must login to view link]
You must install the game first! It does not come with the Voobly client. There is no game installed.
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 Sheriff_24


Joined:  19 April 2026
Posts: 6
Posted 19 April 2026 - 5:33 pm
También cuando intento abrir el juego para instalarlo, no abre ninguna pestaña.
Attachments:
asasas.png (file size: 25.34 KB)

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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 19 April 2026 - 5:36 pm
This is just a patched EXE file so the game is compatible with Voobly. However, this won't work as long as you didn't install the game. You must own the 1999 original game AOK / AOC or Age of Empires (2014) formerly known as AoE II HD on Steam.


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