Always shows fp even i have 100 Mbps connection.

 Arju


Joined:  2 April 2017
Posts: 19
Posted 9 April 2026 - 3:01 am
Starting networking diagnostics...

Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".

Attempting to connect to 3 test servers. This will take around a minute to complete...

Received data from 'server 3' through port 16000 (this is your WAN or router port)
Received data from 'server 2' through port 16000 (this is your WAN or router port)
Received data from 'server 1' through port 16000 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.

Test Result: All Pass
Network Health: All tests passed
Recommended Action: None
Details: All tests passed.

For help understanding this report or for more information go to http://www.voobly.com/pages/view/177#Network_Diagnostic_Tool.
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 9 April 2026 - 8:55 am
Please turn off your VPN and then run the network diagnostics tools again. Please also provide a screenshot of port forwarding rule in your router configuration.

For more information please read:
[You must login to view link]
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 Arju


Joined:  2 April 2017
Posts: 19
Posted 9 April 2026 - 9:15 am
Starting networking diagnostics...

Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".

Attempting to connect to 3 test servers. This will take around a minute to complete...

Received data from 'server 3' through port 16000 (this is your WAN or router port)
Received data from 'server 2' through port 16000 (this is your WAN or router port)
Received data from 'server 1' through port 16000 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.

Test Result: All Pass
Network Health: All tests passed
Recommended Action: None
Details: All tests passed.

For help understanding this report or for more information go to http://www.voobly.com/pages/view/177#Network_Diagnostic_Tool.

I forwarded 16000 my router is Deco, And I forwarded through mobile apps.
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 Arju


Joined:  2 April 2017
Posts: 19
Posted 9 April 2026 - 9:22 am
Here goes my router configuration. [You must login to view link]
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 9 April 2026 - 9:47 am
Please click Reply instead of using Quick Reply below and upload your screenshot here at the forums. Thank you.
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 Arju


Joined:  2 April 2017
Posts: 19
Posted 9 April 2026 - 9:56 am
Here goes from my Deco router configuration.
Attachments:

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 Arju


Joined:  2 April 2017
Posts: 19
Posted 9 April 2026 - 9:58 am
Starting networking diagnostics...

Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".

Attempting to connect to 3 test servers. This will take around a minute to complete...

Received data from 'server 3' through port 16000 (this is your WAN or router port)
Received data from 'server 2' through port 16000 (this is your WAN or router port)
Received data from 'server 1' through port 16000 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.

Test Result: All Pass
Network Health: All tests passed
Recommended Action: None
Details: All tests passed.

For help understanding this report or for more information go to http://www.voobly.com/pages/view/177#Network_Diagnostic_Tool.

I forwarded 16000 my router is Deco, And I forwarded through mobile apps.
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 9 April 2026 - 10:30 am
What kind of internet connection do you have? ADSL? Cable? Fibre? 4G, 5G?
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 Arju


Joined:  2 April 2017
Posts: 19
Posted 9 April 2026 - 1:59 pm
Optical Fiber connection, and then Deco Router and using wifi to connect internet from my laptop.
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 9 April 2026 - 2:09 pm
Start > Run > CMD > type cmd > hint Enter > tracert client.voobly.com > Enter and wait for the traceroute to complete. Then paste the results here.

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 Arju


Joined:  2 April 2017
Posts: 19
Posted 9 April 2026 - 2:18 pm
Reply from 8.8.8.8: bytes=32 time=45ms TTL=115
Reply from 8.8.8.8: bytes=32 time=45ms TTL=115

Ping statistics for 8.8.8.8:
Packets: Sent = 315, Received = 309, Lost = 6 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 44ms, Maximum = 161ms, Average = 48ms
Control-C
^C
C:\Users\Asus>tracert client.voobly.com

Tracing route to client.voobly.com [109.228.46.240]
over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 192.168.68.1
2 3 ms 3 ms 2 ms 10.101.0.1
3 3 ms 2 ms 2 ms 103.127.177.53
4 3 ms 3 ms 2 ms 103.127.179.241
5 3 ms 3 ms 2 ms 10.80.80.37
6 * 49 ms 51 ms 10.56.79.109
7 * * * Request timed out.
8 10 ms 9 ms 10 ms [You must login to view link] [157.119.185.217]
9 11 ms 9 ms * 100.92.35.98
10 208 ms 209 ms 208 ms 100.92.42.0
11 * * * Request timed out.
12 * * 211 ms [You must login to view link] [180.87.176.81]
13 308 ms * * [You must login to view link] [80.231.165.48]
14 * * 208 ms [You must login to view link] [80.231.154.32]
15 * 207 ms * [You must login to view link] [80.231.154.199]
16 223 ms * * [You must login to view link] [80.231.245.13]
17 192 ms 192 ms 194 ms 80.231.245.15
18 193 ms 192 ms 193 ms [You must login to view link] [62.115.118.58]
19 203 ms 202 ms 203 ms [You must login to view link] [62.115.135.24]
20 187 ms 186 ms 186 ms [You must login to view link] [62.115.127.7]
21 193 ms 193 ms 193 ms [You must login to view link] [62.115.55.215]
22 188 ms 189 ms 187 ms [You must login to view link] [212.227.117.201]
23 209 ms 209 ms 209 ms [You must login to view link] [212.227.120.123]
24 * * * Request timed out.
25 198 ms * 197 ms 109.228.62.141
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Asus>
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 Arju


Joined:  2 April 2017
Posts: 19
Edited 9 April 2026 - 2:24 pm by Arju
[You must login to view link] Screenshot
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 9 April 2026 - 2:56 pm
We've got a RFC 1918 ip address in the second hop (on ISP side). Please call your ISP and ask them, whether they can forward UDP 16000 to your router or any other high port such as 27000 or 29000.

1 2 ms 2 ms 2 ms 192.168.68.1
2 3 ms 3 ms 2 ms 10.101.0.1
3 3 ms 2 ms 2 ms 103.127.177.53
4 3 ms 3 ms 2 ms 103.127.179.241
5 3 ms 3 ms 2 ms 10.80.80.37
6 * 49 ms 51 ms 10.56.79.109
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 Arju


Joined:  2 April 2017
Posts: 19
Posted 9 April 2026 - 4:24 pm
I played one game and it went fine. I restarted voobly and I find again FP issue.
To some users it shows fp and very few users ok. By the way ISP said they have forwarded port 16000 and I ran trace route again.
C:\Users\Asus>tracert client.voobly.com

Tracing route to client.voobly.com [109.228.46.240]
over a maximum of 30 hops:

1 5 ms 2 ms 1 ms 192.168.68.1
2 3 ms 2 ms 2 ms 10.101.0.1
3 3 ms 3 ms 2 ms 103.127.177.53
4 90 ms 5 ms 2 ms 103.127.179.241
5 3 ms 3 ms 3 ms 10.80.80.37
6 96 ms 96 ms 94 ms 10.56.79.109
7 * * * Request timed out.
8 10 ms 11 ms 10 ms [You must login to view link] [157.119.185.217]
9 9 ms 10 ms 10 ms 100.92.35.98
10 204 ms 203 ms 205 ms 100.92.42.0
11 * 210 ms * [You must login to view link] [180.87.38.29]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 192 ms 193 ms 192 ms 80.231.245.15
18 192 ms 192 ms 192 ms [You must login to view link] [62.115.118.58]
19 203 ms 203 ms 204 ms [You must login to view link] [62.115.135.24]
20 187 ms 187 ms 187 ms [You must login to view link] [62.115.127.7]
21 193 ms 193 ms 193 ms [You must login to view link] [62.115.55.215]
22 188 ms 188 ms 188 ms [You must login to view link] [212.227.117.201]
23 209 ms 208 ms 208 ms [You must login to view link] [212.227.120.123]
24 * * * Request timed out.
25 198 ms 198 ms 197 ms 109.228.62.141
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 9 April 2026 - 5:18 pm
Then please correct your port forwarding rule to 16000 UDP only and it should work -- if your ISP has added the DNAT-rule at hop 2.


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