Voobly Crashes In Middle of the game

 [PKTR]herono1_


Joined:  29 October 2017
Posts: 31
Posted 13 February 2026 - 12:46 am
Hi Dear Voobly Team.
Hope You're Doing Well.
I don't know what's going on a long time ago mean 2 years almost it has shows fast proxy that i had network problem but it wasn't because of that i have this rating
right now after that is not happening in exchange of that issue, direct voobly crashing there is none of error just directly crash in middle of the game
I even play rated and non rated games it crashes in middle of the game but while as a spectating game it doesn't crash
My Computer System is Good Network Is Good Computer Runs Well Good Offline Games Runs Well Good Browsers Etc Just For You Know It's Not A Problem There Is Something Else Which is Not Related To My Systems It's Something You Have To Fix Dear Team
I Hope You Will Contribute In Well And Solve The Problem ASAP.
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 13 February 2026 - 10:34 am
It's still a technical problem on your side, and has nothing to do with the hardware of your computer or the software running on it.

Please read the self-help article below and paste me the results of the network diagnostic tool which can be found in the game lobby menu in Custom Scenario:
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If you experience random crashes, please also run the game diagnostic tool and paste me the results here. In most cases it's sufficient to apply the recommend game room settings:
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 [PKTR]herono1_


Joined:  29 October 2017
Posts: 31
Posted 13 February 2026 - 11:28 pm
look this
Attachments:
Untitled...png (file size: 104.43 KB)

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 kwin


Joined:  21 November 2012
Posts: 2208
Posted 13 February 2026 - 11:55 pm
Use the recommended settings:
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(you are not using all recommended settings).
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 [PKTR]herono1_


Joined:  29 October 2017
Posts: 31
Posted 14 February 2026 - 3:07 am
I did the same settings but still crashing
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 [PKTR]herono1_


Joined:  29 October 2017
Posts: 31
Posted 14 February 2026 - 3:25 am
again and again crash
there is no lag jerk not anything bad
direct crashing fix it guys
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 14 February 2026 - 12:13 pm
Please run the diagnostic tools and paste use the results here. Thanks.
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 [PKTR]herono1_


Joined:  29 October 2017
Posts: 31
Posted 16 February 2026 - 1:56 am
check this
still crash after it so
Attachments:
111.png (file size: 29.06 KB)

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 kwin


Joined:  21 November 2012
Posts: 2208
Posted 16 February 2026 - 5:09 am
+chris@voobly wrote:
Please run the diagnostic tools and paste use the results here. Thanks.
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 [PKTR]herono1_


Joined:  29 October 2017
Posts: 31
Edited 17 February 2026 - 2:00 am by [PKTR]herono1_
I am using the Voobly CA mirror client and there is no Run Diagnostics tool in this build. or if I should install the other Voobly client to run diagnostics?
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 17 February 2026 - 2:14 am
The diagnostic tools can be found in the menu of every game lobby in AOC.
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 [PKTR]herono1_


Joined:  29 October 2017
Posts: 31
Edited 17 February 2026 - 8:41 pm by [PKTR]herono1_
Sorry i was looking into other options

here you go brother:

Non-DirectPlay game path is 'e:\new folder\age of empires 2 new'
Verifying 'e:\new folder\age of empires 2 new\language_x1.dll' exists...
Success!
Verifying 'e:\new folder\age of empires 2 new\age2_x1\age2_x1.exe' exists...
Success!
Voobly path is 'c:\program files (x86)\voobly'
Game version is '1.0C-VLY'
Verifying 'e:\new folder\age of empires 2 new\language_x1_p1.dll' exists...
Success!
Checking DirectPlay libraries...
Looking for dpwsockx.dll...
Looking for dplayx.dll...
'c:\windows\system32\dplayx.dll' size: 215552 bytes
DirectPlay Init Success!
Scanning installed DirectPlay games...
Age of Empires II - The Conquerors Expansion [found]
Game was found in DirectPlay registry!
DirectPlay play thinks the game is installed at 'e:\new folder\age of empires 2 new'
DirectPlay command line is 'Lobby'
DirectPlay play thinks the game exe is at 'e:\new folder\age of empires 2 new\AGE2_X1\age2_x1.exe'
Verifying file exists... Success!
DirectPlay play thinks the language dll is at 'e:\new folder\age of empires 2 new\language_x1.dll'
Verifying file exists... Success!
Scanning 'c:\program files (x86)\voobly\gamedata\AOC\age2_x1.exe'
Success!

Everything looks fine. DirectPlay is configured and the game was found on your harddrive. If you still have problems try rejoining the lobby or restarting your computer.

i tried restarting router and computer, will it work if i fully reinstall AoC and Voobly ?
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 18 February 2026 - 1:00 pm
Please make sure your OS is up to date and that your operating system isn't EOL.
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According to the game diagnostic the game isn't installed in the recommended location, which may cause problems with the Windows UAC which is obligatory for Voobly's Anti Cheat. Please consider performing a clean installation of the game:
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 [PKTR]herono1_


Joined:  29 October 2017
Posts: 31
Posted 4 March 2026 - 8:50 pm
i changed the internet so it's stoped crashing but now it's show fp as before it does :(
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 5 March 2026 - 7:52 am
You must forward 16000 UDP in your router. Please follow the steps in this self-help article:
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