Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > problem LOG the game for voobly >> LOG to multiplayer window

problem LOG the game for voobly >> LOG to multiplayer window

 over_joker


Joined:  6 January 2026
Posts: 9
Edited 11 February 2026 - 8:48 pm by over_joker
host click start "Lounch"
6 s
4 s
2 s
LOG >>>>>>> me show window for age (A window with age) for a moment I see the age window and exit age (age closes) .

I'm in the Vooby Game window back.
WHY is do ?
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 12 February 2026 - 10:13 am
Please apply the recommended game room settings:
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 over_joker


Joined:  6 January 2026
Posts: 9
Posted 13 February 2026 - 10:30 pm
not work
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 13 February 2026 - 10:48 pm
Please paste me the results of the game diagnostics. You can find the game diag tool in the menu of every game lobby.
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 over_joker


Joined:  6 January 2026
Posts: 9
Posted 14 February 2026 - 12:34 am
Non-DirectPlay game path is 'd:\games\age of empire'
Verifying 'd:\games\age of empire\language_x1.dll' exists...
Sukces!
Verifying 'd:\games\age of empire\age2_x1\age2_x1.exe' exists...
Sukces!
Voobly path is 'c:\program files (x86)\voobly'
Game version is '1.0C-VLY'
Verifying 'd:\games\age of empire\language_x1_p1.dll' exists...
Sukces!
Checking DirectPlay libraries...
Looking for dpwsockx.dll...
Looking for dplayx.dll...
'c:\windows\system32\dplayx.dll' size: 215552 bytes
DirectPlay Init Success!
Scanning installed DirectPlay games...
Age of Empires II - The Conquerors Expansion [found]
Game was found in DirectPlay registry!
DirectPlay play thinks the game is installed at 'd:\games\age of empire'
DirectPlay command line is 'Lobby'
DirectPlay play thinks the game exe is at 'd:\games\age of empire\AGE2_X1\age2_x1.exe'
Verifying file exists... Sukces!
DirectPlay play thinks the language dll is at 'd:\games\age of empire\language_x1.dll'
Verifying file exists... Sukces!
Scanning 'c:\program files (x86)\voobly\gamedata\AOC\age2_x1.exe'
Sukces!

Everything looks fine. DirectPlay is configured and the game was found on your harddrive. If you still have problems try rejoining the lobby or restarting your computer.
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 over_joker


Joined:  6 January 2026
Posts: 9
Posted 15 February 2026 - 11:51 am
there is a problem with windows it seems
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 17 February 2026 - 2:18 am
Please make sure your OS is up to date and that your operating system isn't EOL.
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According to the game diagnostic the game isn't installed in the recommended location, which may cause problems with the Windows UAC which is obligatory for Voobly's Anti Cheat. Please consider performing a clean installation of the game:
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 over_joker


Joined:  6 January 2026
Posts: 9
Posted 18 February 2026 - 6:40 am
How do I clean the installations? In which place? I've been playing on this one for 5 years and I haven't had any problems and now it's crashing.
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 18 February 2026 - 1:01 pm
Perform a clean installation of the game and make sure it's installed to its default location.

Also make sure, that your drivers are up to date, e. g. chipset, graphics etc.
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 over_joker


Joined:  6 January 2026
Posts: 9
Posted 18 February 2026 - 7:32 pm
Recently I played (sometimes it works and sometimes it doesn't work) instalation game is ok, voobly is ok, i reinstal age and voobly, reinstal driver graphisc? reinstal windows and clean . I don't want to .;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow ;mellow
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 over_joker


Joined:  6 January 2026
Posts: 9
Posted 18 February 2026 - 8:10 pm
Play and exit game not play . ;2confused ;2confused ;2confused ;2confused ;2confused ;2confused ;2confused
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 18 February 2026 - 8:12 pm
Which version of the windows operating system is running on your computer?
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 over_joker


Joined:  6 January 2026
Posts: 9
Posted 19 February 2026 - 6:55 am
windows 10 pro 22h2
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 19 February 2026 - 10:13 am
Start > Run > type "cmd" > right-click on Command Prompt > run as Administrator

Execute the following commands:
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /checkhealth
dism /online /cleanup-image /restorehealth
sfc /scannow

Then reboot.
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 over_joker


Joined:  6 January 2026
Posts: 9
Edited 20 February 2026 - 8:28 pm by over_joker
not work

log game

<DirectX tool is on -- if you experience problems such as crashes it's recommended that you disable this tool in the "Game" menu.>
<Warning: Hardware acceleration has been disabled. This may cause crashes or sluggish game play. Only use this mode if you have game crashes without it enabled. You can find this setting in Game->DirectX->Disable Hardware Acceleration.>
<Visual mods have been enabled -- if you experience problems such as crashes it's recommended that you turn them off in the "Mods" menu. List of mods: 1.6 Map Pack, AoC Custom Scenarios, Definitive Edition Music>


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