Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > New Router - Not able to find port forwarding

New Router - Not able to find port forwarding
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 8 November 2025 - 10:40 am
Is there a second router behind your new router? If that isn't the case, you must get in touch with your ISP. IP-addresses starting with 10.***.***.*** are RFC1918 ip address, which are NOT routed on the internet. If the router is owned by your ISP, a second port forwarding rule must be created, else the game traffic won't reach your router and therefore the configured DNAT rule does not work.
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 DeadManJimmy


Joined:  30 August 2023
Posts: 10
Posted 8 November 2025 - 2:53 pm
Hi Chris.
I have only 1 router provided to me by my ISP.
How do I create a second port forwarding rule?
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 8 November 2025 - 3:18 pm
+chris@voobly wrote:
Is there a second router behind your new router? If that isn't the case, you must get in touch with your ISP. IP-addresses starting with 10.***.***.*** are RFC1918 ip address, which are NOT routed on the internet. If the router is owned by your ISP, a second port forwarding rule must be created, else the game traffic won't reach your router and therefore the configured DNAT rule does not work.



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