Voobly crashing

 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 26 March 2025 - 12:47 pm
Mr_Loacker wrote:
However, it used to disconnect during the last few days after the fixing of the IP address, if Voobly keeps disconnecting, what can I do to fix it? I can play again and try but I'm afraid it's going to disconnect during a game once again...

Could you please confirm that you are using a wired connection using a network cable which is directly plugged into your router. I also need the output of Start > Run > cmd > ipconfig /all
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 Mr_Loacker


Joined:  15 January 2025
Posts: 28
Posted 26 March 2025 - 6:04 pm
It's plugged into a range externer which is wireless connected to the router but I do have a wired connection to the range externer..
I attached the cmd and also after a disconnection from a game just lately so you can see how the game stops out of the blue
Attachments:
2025-03-26 19_57_16- .png (file size: 101.45 KB)

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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 26 March 2025 - 7:17 pm
Try connecting your router directly with a long network cable and check whether the issue persists. If you don't have those random disconnects, then your problem is the Wireless Access Point.
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 Mr_Loacker


Joined:  15 January 2025
Posts: 28
Posted 27 March 2025 - 9:08 am
I cannot connect my router to the computer, since it's too far away, it's in a different room...
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 Mr_Loacker


Joined:  15 January 2025
Posts: 28
Posted 27 March 2025 - 9:10 am
Also, I already contacted my ISP and they told me all network tests are good, and the pc is plugged so I don't understand what's the problem if so far during the last few years it was all good with Voobly.
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 27 March 2025 - 11:56 am
Yeah, but if there is a problem with your Wireless Access Point / Wireless Repeater, it literally explains all issues. Can't you buy a long network cable (30m) just to see, whether the issue is caused by your Wireless Access Point / Wireless Repeater.
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 Mr_Loacker


Joined:  15 January 2025
Posts: 28
Posted 27 March 2025 - 6:19 pm
They already restarted my repeater or range extender whatever you wanna call it, and I pruchased a new cable and none of those helped, and unfortunately it's quite impossible to set a cable between the pc and the router
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 Mr_Loacker


Joined:  15 January 2025
Posts: 28
Posted 30 March 2025 - 2:52 pm
Are you still there Chris?
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 30 March 2025 - 7:18 pm
Yes, I am.
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 Mr_Loacker


Joined:  15 January 2025
Posts: 28
Posted 31 March 2025 - 8:38 pm
So what's the solution of this issue? What do you think?
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 1 April 2025 - 7:44 am
There is a problem (hardware or software) with one of your network devices, either the router itself or the repeater. Consider upgrading the firmware if possible — or replace it.


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