Voobly crashing

 +chris@voobly

Voobly Team


Joined:  3 de octubre de 2007
Posts: 41361
Escrito 10 de marzo de 2025 - 13:36 p.�m.
I went through the IP logs and you appear to change your ip address a lot. I also see IPv6 addresses.

This could mean, that you are experiencing connection issues where you are offline a few seconds and then reconnecting again (thus the new IP address). Two things you should check: is there an issue with your router (hardware issue) or is there a problem with your internet connection in general (ISP related problem). One thing you should keep in mind: in order to play without FP, you require an IPv4 address.
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 Mr_Loacker


Joined:  15 de enero de 2025
Posts: 28
Escrito 11 de marzo de 2025 - 11:56 a.�m.
Internet should be good since my pc is wired connected to an adapter that increases the browsing range from my router.
Also, I checked my data and it seems like my download speed is 778 mbps and upload sped is 100 mbps.
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 +chris@voobly

Voobly Team


Joined:  3 de octubre de 2007
Posts: 41361
Editado 11 de marzo de 2025 - 12:09 p.�m. por +chris@voobly
+chris@voobly wrote:
I went through the IP logs and you appear to change your ip address a lot. I also see IPv6 addresses.

This could mean, that you are experiencing connection issues where you are offline a few seconds and then reconnecting again (thus the new IP address). Two things you should check: is there an issue with your router (hardware issue) or is there a problem with your internet connection in general (ISP related problem). One thing you should keep in mind: in order to play without FP, you require an IPv4 address.

IPv4 Address ***.***.215.160 5 minutes ago
IPv6 Address 2a06:****:9e1d:****:1490:****:75c3:**** 5 minutes ago

Something has changed on your side. Your provider has assigned two ip addresses and on client you have an IPv6 which should cause Fast Proxy issues.
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 Mr_Loacker


Joined:  15 de enero de 2025
Posts: 28
Escrito 11 de marzo de 2025 - 13:54 p.�m.
Then what should I do? contact the provider and what to tell them?
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 +chris@voobly

Voobly Team


Joined:  3 de octubre de 2007
Posts: 41361
Escrito 11 de marzo de 2025 - 19:09 p.�m.
Could you please ask your ISP whether it's possible to disable the IPv6 address in your router or whether it's possible to have an IPv4 only e. g. a static ip address?
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 Mr_Loacker


Joined:  15 de enero de 2025
Posts: 28
Escrito 18 de marzo de 2025 - 11:16 a.�m.
Hey Chris, I contacted my ISP and they told me they will activate only one IP address (should be IPv4), they also restarted my router and I changed my internet cable as well, since then I started a few games and it doesn't crash so much but game is running slower, can you please check through your sources?
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 Mr_Loacker


Joined:  15 de enero de 2025
Posts: 28
Escrito 18 de marzo de 2025 - 14:45 p.�m.
Another update, game crashed once again, it seems like Voobly is still unstable.
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 +chris@voobly

Voobly Team


Joined:  3 de octubre de 2007
Posts: 41361
Escrito 18 de marzo de 2025 - 18:48 p.�m.
Code:
IP Address 2a06:****:c766:****:1d4e:****:f65e:**** Today, 7:13 pm IP Address ***.***.178.242 Today, 7:13 pm
I still see the IPv6 address on client.
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 Mr_Loacker


Joined:  15 de enero de 2025
Posts: 28
Escrito 23 de marzo de 2025 - 15:30 p.�m.
Hey, I contacted my ISP once again and they told me they disabled IPv6, can you still see it or not? it seems like servers are still trying to reconnect, I cannot understand what is the cause of the problem.
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 Mr_Loacker


Joined:  15 de enero de 2025
Posts: 28
Escrito 23 de marzo de 2025 - 17:12 p.�m.
Hey Chris, I talked with my brother who also plays Voobly and he has the same problem like me, we used to play a lot together and it's impossible that it's about connection or network issues, the other games are just fine but recently, it's only voobly that is disconnecting every time, how can we fix it once and for all?
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 Mr_Loacker


Joined:  15 de enero de 2025
Posts: 28
Escrito 25 de marzo de 2025 - 13:48 p.�m.
Chris, are you there?
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 +chris@voobly

Voobly Team


Joined:  3 de octubre de 2007
Posts: 41361
Escrito 25 de marzo de 2025 - 15:51 p.�m.
Code:
****.****.178.242
Looks better now. Yes please?
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 FITNA_21st


Joined:  7 de noviembre de 2011
Posts: 7
Escrito 26 de marzo de 2025 - 06:23 a.�m.
when game started it crashed, and this message appeared , can somebody help in this regards
<DirectX tool is on -- if you experience problems such as crashes it's recommended that you disable this tool in the "Game" menu.>
<Visual mods have been enabled -- if you experience problems such as crashes it's recommended that you turn them off in the "Mods" menu. List of mods: 1.6 Map Pack, AoC Custom Scenarios, Definitive Edition Music>
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 Mr_Loacker


Joined:  15 de enero de 2025
Posts: 28
Escrito 26 de marzo de 2025 - 11:16 a.�m.
However, it used to disconnect during the last few days after the fixing of the IP address, if Voobly keeps disconnecting, what can I do to fix it? I can play again and try but I'm afraid it's going to disconnect during a game once again...
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 +chris@voobly

Voobly Team


Joined:  3 de octubre de 2007
Posts: 41361
Escrito 26 de marzo de 2025 - 12:43 p.�m.
FITNA_21st wrote:
when game started it crashed, and this message appeared , can somebody help in this regards
<DirectX tool is on -- if you experience problems such as crashes it's recommended that you disable this tool in the "Game" menu.>
<Visual mods have been enabled -- if you experience problems such as crashes it's recommended that you turn them off in the "Mods" menu. List of mods: 1.6 Map Pack, AoC Custom Scenarios, Definitive Edition Music>

Please do NOT hijack other support threads. Create your own thread please.


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