Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Fp with some people

Fp with some people
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 Elite_newbie


Join Date: 20 January 2013
Posts:17
Posted 10 August 2024 - 3:21 pm
Hello

Got this issue every time wanna to join a room

Starting networking diagnostics...

Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".

Attempting to connect to 3 test servers. This will take around a minute to complete...

Received data from 'server 1' through port 37306 (this is your WAN or router port)
Received data from 'server 3' through port 35427 (this is your WAN or router port)
Received data from 'server 2' through port 13537 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.

Test Result: Symmetric NAT
Network Health: Poor
Recommended Action: Port forwarding recommended or switch routers. The only port you need to forward is UDP port 16000 on Voobly you do NOT need the direct play ports 2300-2400 and 47624.
Details: Your router assigned different public ports to all the test servers this will make it hard for users to directly connect to you. You will likely see a large number of fast proxies.
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39332
Posted 11 August 2024 - 12:53 pm
Do you know how to access your router? You must forward 16000 UDP in your router configuration aka Port Forwarding / DNAT. Please read:
[You must login to view link]
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 Elite_newbie


Join Date: 20 January 2013
Posts:17
Posted 11 August 2024 - 3:07 pm
+chris@voobly wrote:
Do you know how to access your router? You must forward 16000 UDP in your router configuration aka Port Forwarding / DNAT. Please read:
[You must login to view link]

I can access my router, using Huawei HG8245H
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39332
Posted 11 August 2024 - 3:59 pm
Please take a screenshot of the port forwarding interface in your router and I will tell you, how to configure it. :)
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 Elite_newbie


Join Date: 20 January 2013
Posts:17
Edited 11 August 2024 - 4:07 pm by Elite_newbie
i attached the file

[You must login to view link]
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 Elite_newbie


Join Date: 20 January 2013
Posts:17
Posted 11 August 2024 - 4:07 pm
Elite_newbie wrote:
i attached the file

You must login into Voobly to view image
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39332
Posted 11 August 2024 - 4:12 pm
Please click Reply instead of using Quick reply below and upload the screenshot here at the forums.
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 Elite_newbie


Join Date: 20 January 2013
Posts:17
Posted 11 August 2024 - 4:47 pm
i attached the file again
Attachments:
HG8245H.png (file size: 230.71 KB)

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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39332
Posted 11 August 2024 - 5:31 pm
Port Mapping Configuration looks good. Click on it, then Add and take a screenshot again. Thanks.
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 Elite_newbie


Join Date: 20 January 2013
Posts:17
Posted 11 August 2024 - 5:44 pm
port mapping added
Attachments:
HG8245H 1.png (file size: 331.38 KB)

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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39332
Posted 11 August 2024 - 9:02 pm
You must add a new application called Voobly using UDP 16000. What happens when you click application?
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 Elite_newbie


Join Date: 20 January 2013
Posts:17
Posted 12 August 2024 - 2:02 am
no voobly application there
Attachments:
1.png (file size: 49.05 KB)

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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39332
Posted 13 August 2024 - 1:44 pm
Elite_newbie wrote:
no voobly application there
Can you please check whether it's possible to add Voobly as application? Click through the menus and search for applications.
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 Elite_newbie


Join Date: 20 January 2013
Posts:17
Posted 14 August 2024 - 2:12 pm
still cant find
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39332
Posted 18 August 2024 - 2:10 pm
Please get me the manual for your router, I have to login in order to download it.
[You must login to view link]

Please also make sure that your router is up to date, e. g. install the latest firmware updates. According to your screenshot, the last firmware was installed more than eight years ago.


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