Related To Voobly Crash

Poll: Is Someone Having Same Issue?
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It Happens Before But Admins Solved The Issue
Haven't Solved Yet
 [PKTR]herono1_


Joined:  29 Tháng 10 2017
Posts: 31
đã Post15 Tháng 6 2024 - 12:10 am
Hello Dear Voobly Team ;drool
Hope Your Doing Well ;1thumbup
Kindly Help Me To Solve This
This Happen Always Between Games Voobly Always Got Crashs
And I lost To Much Games Just Because Of This Crashing Problem

Thank You <3
Regards: herono1_
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 [PKTR]herono1_


Joined:  29 Tháng 10 2017
Posts: 31
đã Post17 Tháng 6 2024 - 11:50 am
Admins & Moderators kindly answer Guys I'm Waiting
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 +chris@voobly

Voobly Team


Joined:  3 Tháng 10 2007
Posts: 41361
đã Post19 Tháng 6 2024 - 10:25 am
Please run both, the network and the game diagnostics tool from the menu in a game lobby and paste the results here. Thank you.
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 [PKTR]herono1_


Joined:  29 Tháng 10 2017
Posts: 31
đã Post23 Tháng 6 2024 - 3:42 pm
Network
Test Result: Not Forwarded
Network Health: Warnings found but probably OK
Recommended Action: if you experience networking problems such fast proxy then port forwarding is recommended. The only port you need to forward is UDP port 16000 on Voobly you do NOT need the direct play ports 2300-2400 and 47624.
Details: You were able to receive traffic on the same port from all the servers, however, you were not able to receive data on the port configured in the Voobly client settings. It is recommended you forward this port in your router to the PC you use to play.
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 +chris@voobly

Voobly Team


Joined:  3 Tháng 10 2007
Posts: 41361
đã Post23 Tháng 6 2024 - 6:15 pm
You must forward UDP 16000 in your router. Please follow this self-help article:
[You must login to view link]

If there are steps you need help with, please let me know! Thanks. :)
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 [PKTR]herono1_


Joined:  29 Tháng 10 2017
Posts: 31
đã Post24 Tháng 6 2024 - 12:43 pm
The login of router looks is changed a lot
Ii don't know what to do there and how
many options changed
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 +chris@voobly

Voobly Team


Joined:  3 Tháng 10 2007
Posts: 41361
đã Post24 Tháng 6 2024 - 1:33 pm
Please try to find Port Forwarding in your router menu and take a screenshot of it. Please upload here at the forums. :)
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 [PKTR]herono1_


Joined:  29 Tháng 10 2017
Posts: 31
đã Post28 Tháng 6 2024 - 1:07 pm
Check from this screenshot
and let me know please what to do I want this to be fixed and back my all ratings which i lose because of this crash issue
You must login into Voobly to view image
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 [PKTR]herono1_


Joined:  29 Tháng 10 2017
Posts: 31
đã Post28 Tháng 6 2024 - 1:07 pm
[You must login to view link]
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 +chris@voobly

Voobly Team


Joined:  3 Tháng 10 2007
Posts: 41361
đã Post28 Tháng 6 2024 - 3:07 pm
Please upload the screenshot here at the Voobly forums. Click Reply instead of using Quick Reply below to see the upload function.
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 [PKTR]herono1_


Joined:  29 Tháng 10 2017
Posts: 31
đã Post29 Tháng 6 2024 - 2:49 pm
See this
what to do explain me
Attachments:
Check.png (file size: 29.21 KB)
Screenshot_8.png (file size: 15.98 KB)

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 +chris@voobly

Voobly Team


Joined:  3 Tháng 10 2007
Posts: 41361
đã Post29 Tháng 6 2024 - 9:40 pm
Please join an AOC lobby and run the game and the network diagnostics. Take a screenshot of both results. Your screenshots above show your WAN configuration. Please go through the menu of your router configuration and try to find Port Forwarding or DNAT or Destination NAT or Virtual Server or Port Sharing.

[You must login to view link]


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