Help me

Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Help me

Help me
Subscribe

[KeeN]Nullus

Joined:	18 February 2020
Posts:	28

Posted 22 November 2023 - 10:35 am

Hello guys! Im a professional Age of Mythology player, came in this morning and found this message, could you explain the origin and reason for this and help solve it?

Attachments:

41.png (file size: 12.23 KB)

Link | Reply | Quote

MrSufyan

Joined:	13 September 2023
Posts:	6

Posted 22 November 2023 - 3:19 pm

Me too! idk what's wrong with this platform banning for no reason?

Link | Reply | Quote

+chris@voobly

Voobly Team

Joined:	3 October 2007
Posts:	41363

Posted 23 November 2023 - 3:23 pm

It's a shared ban caused by proxy servers / vpn being used while playing on Voobly. You do not have to use a VPN in order to play on Voobly.

Link | Reply | Quote

[KeeN]Nullus

Joined:	18 February 2020
Posts:	28

Posted 23 November 2023 - 5:55 pm

Well im living in Russia so i cant get access to site without VPN, but thanks for the information

Link | Reply | Quote

Sickle

Joined:	25 May 2020
Posts:	265

Edited 25 November 2023 - 6:34 pm by Sickle

With VPN you can do portmapping even if you don't have control over your router and also people might use vpn for other reasons than use voobly.

Link | Reply | Quote

+chris@voobly

Voobly Team

Joined:	3 October 2007
Posts:	41363

Posted 25 November 2023 - 8:35 pm

[KeeN]Nullus wrote:

Well im living in Russia so i cant get access to site without VPN, but thanks for the information

We are still having issues with Denial of Service Attacks targetting Voobly. Most of the IP addresses are unfortunately from Russia, so we had to restrict access for many IP ranges. Also most war zones are affected, including Ukraine, Syria etc.

Sorry for any inconvenience, but yeah, you have no other choice than using VPN at this time.

Link | Reply | Quote

[WKs]zRobinHood