Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Who Can Help Me?
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Please follow the steps in this article and it should normally fix the connection issue: [You must login to view link] I hope this helps.
All the best,
Bombus
Disable the two bottom options on NAT Traversal.
Please post a screenshot of your router configuration / the port forwarding rule for 16000 UDP.
https://www.voobly.com/forum/view/568