Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > cant connect the lobby

cant connect the lobby
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 Cyberwaldi


Joined:  29 September 2007
Posts: 7
Posted 19 October 2022 - 11:34 am
client start, game browse starts, but no connect to medi lobby or others. have win 7.

any others with these problems???
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 19 October 2022 - 12:31 pm
Can you please try entering the lobby through our web site?
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 Cyberwaldi


Joined:  29 September 2007
Posts: 7
Posted 19 October 2022 - 1:28 pm
hi chris
also not.
sundays still works, monday not. nothing change my system.
newest client.
in my taskmanager stand by client, browser and connect window "no response"
Attachments:
voobly.jpg (file size: 358.84 KB)

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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 19 October 2022 - 1:39 pm
Please perform a clean installation of the Voobly client:
[You must login to view link]
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 Cyberwaldi


Joined:  29 September 2007
Posts: 7
Posted 19 October 2022 - 2:41 pm
already tested yesterday.
nope ,not working
do you news at the clienst in the last days done?
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 19 October 2022 - 6:20 pm
We didn't touch a single line of the code for a long time. Further troubleshooting is not possible, since you are using an EOL operating system. Please double check, whether any firewall or anti virus engine blocks the connection or whether malware is responsible for those problems.
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 miko

VGaming Lead


Joined:  20 January 2017
Posts: 1665
Edited 19 October 2022 - 8:14 pm by miko
Please try what Chris described above. Another option is clearing your Internet Explorer cache. This has fixed weird connection issues for me in the past on Windows XP.
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 21 October 2022 - 8:13 pm
Did it work?
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 Cyberwaldi


Joined:  29 September 2007
Posts: 7
Posted 22 October 2022 - 9:25 am
no, dont works
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 22 October 2022 - 6:58 pm
Try downloading Malwarebytes Free and perform a full system scan. Please take a screenshot after the scan has completed.
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 22 October 2022 - 6:59 pm
Run this in an administrator prompt:
Code:
dism /online /cleanup-image /scanhealth dism /online /cleanup-image /checkhealth dism /online /cleanup-image /restorehealth sfc /scannow
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 Enoj4do


Joined:  27 October 2022
Posts: 3
Posted 27 October 2022 - 9:31 pm
I CANT IN THE LOBBY NEW PLAYER ... HELP ME PLEASE, I WANT PLAY
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 28 October 2022 - 7:35 am
Enoj4do wrote:
I CANT IN THE LOBBY NEW PLAYER ... HELP ME PLEASE, I WANT PLAY
Please post at the appropriate forums:
https://www.voobly.com/forum/view/568


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