Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > CANT JOIN THE VOOBLY SERVER

CANT JOIN THE VOOBLY SERVER
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 SpeCiaLMDMx


Joined:  23 August 2022
Posts: 6
Posted 25 August 2022 - 7:28 pm
Can't start Voobly, it shows that it couldn't connect to the server and I tried the following; I decided to use malwarebyte and quarantined the files it detected, but even so I can't access voobly I couldn't run #client.voobly.com". I get that it couldn't connect to the web. I already disabled my router and my pc firewalls, could you help me!
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 26 August 2022 - 5:45 am
Please show us a screenshot of the error message you are getting.
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 SpeCiaLMDMx


Joined:  23 August 2022
Posts: 6
Edited 26 August 2022 - 7:14 am by SpeCiaLMDMx
Hello! It doesn't give me any error... it doesn't even let me log in with my account. It just says "connection to server was lost".
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Captura de pantalla 23.png (file size: 1.71 MB)

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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 26 August 2022 - 8:39 am
What happens when you try to join a lobby through the browser?
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 SpeCiaLMDMx


Joined:  23 August 2022
Posts: 6
Posted 28 August 2022 - 5:38 am
By no means does it let me enter. on the web it only lets me log in but when I hit open voobly the same thing happens...
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 28 August 2022 - 10:03 am
Can you temporary use a cable connection and see, whether it works? Disable WiFi.
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 SpeCiaLMDMx


Joined:  23 August 2022
Posts: 6
Posted 4 September 2022 - 9:54 pm
+chris@voobly wrote:
Can you temporary use a cable connection and see, whether it works? Disable WiFi.


The same thing happens, it does not report the type of error and still cannot connect to the server :(
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 SpeCiaLMDMx


Joined:  23 August 2022
Posts: 6
Posted 10 September 2022 - 9:00 am
;2blush
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 10 September 2022 - 10:01 am
Try to restore the defaults of the Windows Defender firewall:
[You must login to view link]
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 SpeCiaLMDMx


Joined:  23 August 2022
Posts: 6
Posted 25 September 2022 - 8:27 am
Negative i cant join the server :(
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 25 September 2022 - 3:30 pm
Any other Anti Virus Engines or firewall installed? Are you on Cable / DSL?


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