Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Voobly crashing as soon as I join a room

Voobly crashing as soon as I join a room
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 19 June 2022 - 9:55 am
Could you please paste me the full error message regarding the Game Component Problem?
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 [_AZTK_]daaru


Joined:  2 October 2009
Posts: 14
Posted 19 June 2022 - 4:17 pm
it never showed me the full message. I could only read the caption.
Out of almost 200 crashes so far, this crash was slow enough for to read that.
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 [_AZTK_]daaru


Joined:  2 October 2009
Posts: 14
Posted 20 June 2022 - 2:40 pm
https://www.voobly.com/forum/thread/301352
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 hakpl


Joined:  23 December 2019
Posts: 40
Posted 21 June 2022 - 7:22 am
You have to download the right version of voobly i guess, i had the same issue.
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 [_AZTK_]daaru


Joined:  2 October 2009
Posts: 14
Posted 21 June 2022 - 1:56 pm
I have win11. Which one is the right one?
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 21 June 2022 - 6:33 pm
Did you download any of the patches from third party web sites?
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 [_AZTK_]daaru


Joined:  2 October 2009
Posts: 14
Posted 24 June 2022 - 12:19 am
no, I didnt download it from anywhere else
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 arslan


Joined:  14 September 2011
Posts: 220
Posted 24 June 2022 - 3:01 pm
Hi,

Try running the game in Single Player mode from the game directory and see if it crashes.

Try clean installing voobly as well:

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Download Voobly client from here:

US (Win 10/11) : https://update.voobly.com/updates/voobly-v2.3.3.0.exe
EU (Win 10/11) : https://static.voobly.com/updates/voobly-v2.3.3.0.exe
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 [_AZTK_]daaru


Joined:  2 October 2009
Posts: 14
Posted 24 June 2022 - 3:12 pm
Running AOE from its folder never crashed. I tried just now and it worked fine.

I also executed rest of the steps as advised and issue persists.

Is there a download link for AOE too?
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 1 July 2022 - 10:56 am
Please follow all steps in this self-help article:
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