Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Help in fixing FP please

Help in fixing FP please
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 [dv8]xMag


Joined:  23 March 2012
Posts: 1846
Posted 15 October 2021 - 3:01 pm
Greetings everyone!

Since past 3-4 days, I have been FP to around 70% users, and I am not able to figure out the reason for the same. My internet is the same, and all its settings are same, I just starting being FP for apparently no reason.
I even port forwarded the UDP port 16000, but it didn't work, the same being mentioned by sunny@voobly.
Please help me out. Let me know if I need to provide any details.
I saw some threads where ipconfig/all is asked by the moderators, so I have added that information in the post.

Thank you
Attachments:
ipconfig1.PNG (file size: 51.39 KB)
ipconfig2.PNG (file size: 58.32 KB)

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 sunny


Joined:  17 January 2015
Posts: 2412
Edited 17 October 2021 - 10:27 am by +chris@voobly
Talk to your service provider (Airtel) and tell them, that you need an IPv4 address on your WAN. They will probably suggest you to buy a static IP in which case you have to get one.
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 17 October 2021 - 10:29 am
You cannot play with an IPv6 address. Did you switch to a different ISP?
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 [dv8]xMag


Joined:  23 March 2012
Posts: 1846
Posted 17 October 2021 - 3:50 pm
sunny wrote:
Talk to your service provider (Airtel) and tell them, that you need an IPv4 address on your WAN. They will probably suggest you to buy a static IP in which case you have to get one.
Is it not possible to play without doing this?
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 [dv8]xMag


Joined:  23 March 2012
Posts: 1846
Edited 17 October 2021 - 3:58 pm by [dv8]xMag
+chris@voobly wrote:
You cannot play with an IPv6 address. Did you switch to a different ISP?
No, I have been using the same ISP for around 3 months and earlier it was working fine. It's these last few days that I'm facing this issue.
I don't have much technical knowledge, but isn't IPv6 better for gaming?
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Edited 17 October 2021 - 6:16 pm by +chris@voobly
You need an IPv4 address in order to play. The game is more than 20 years old, IPv6 has not exist in 1999. Your ISP has probably switched your connection to IPv6.
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 [dv8]xMag


Joined:  23 March 2012
Posts: 1846
Posted 18 October 2021 - 6:06 am
+chris@voobly wrote:
You need an IPv4 address in order to play. The game is more than 20 years old, IPv6 has not exist in 1999. Your ISP has probably switched your connection to IPv6.
So I probably need to contact my ISP, right?
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 18 October 2021 - 8:16 am
That's correct.
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 [dv8]xMag


Joined:  23 March 2012
Posts: 1846
Posted 18 October 2021 - 3:15 pm
+chris@voobly wrote:
That's correct.
Okay, thank you for the help!
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 19 October 2021 - 7:24 am
You are welcome. :)
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 [dv8]xMag


Joined:  23 March 2012
Posts: 1846
Edited 25 January 2022 - 11:09 am by [dv8]xMag
Hello again!

This thread had the conclusion that since I'm using an IPv6 address, I wont be able to fix my FP issues. I have attached an image in this post, which shows that I have an IPv4 address, and there is no IPv6 address available, and I'm still facing the same FP issues.

Please help me out, I really want play here on voobly!

Thank you
Attachments:
IPv6 not supported.png (file size: 100.81 KB)
IPv6 Issues.png (file size: 138.47 KB)

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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 25 January 2022 - 1:14 pm
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Please paste us the IP address showing on that web site.
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 [dv8]xMag


Joined:  23 March 2012
Posts: 1846
Edited 26 January 2022 - 6:53 am by [dv8]xMag
I have attached an image in the post showing the entire information.

My IPv4 address is shown as 122.161.95.229
And IPv6 not detected.
Attachments:
IP Address.png (file size: 204.74 KB)

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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 26 January 2022 - 7:15 am
Okay, can you now show me the DNAT / Port Forwarding rule of your router?
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 [dv8]xMag


Joined:  23 March 2012
Posts: 1846
Posted 26 January 2022 - 10:48 am
Sorry I'm not sure how to show that, can you guide me regarding the same?


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