Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Can't play games anymore.

Can't play games anymore.
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 Jimmakus


Joined:  17 April 2021
Posts: 2
Posted 2 May 2021 - 5:32 pm
I am having a really annoying problem this past 1 hour with Voobly. Actually I can't play online anymore. Everytime the game is about to start I get kicked out, but not by the host. I don't know what is causing it. I was playing a game earlier, but had to stop, 'cause a player dropped before Castle Age.
Ever since that I can't play online. I didn't do any changes. I runned the CCleaner and restarted my pc, but the problem remains. I even re-installed Voobly.
Any ideas?????
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 [SOK]Kilzalot


Joined:  3 July 2007
Posts: 141
Posted 2 June 2021 - 8:28 pm
Same thing happen to me in January 2021. Tech support has no clue. I had to move to Steam AoEII DE
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 4 June 2021 - 7:01 pm
Jimmakus wrote:
I am having a really annoying problem this past 1 hour with Voobly. Actually I can't play online anymore. Everytime the game is about to start I get kicked out, but not by the host. I don't know what is causing it. I was playing a game earlier, but had to stop, 'cause a player dropped before Castle Age.
Ever since that I can't play online. I didn't do any changes. I runned the CCleaner and restarted my pc, but the problem remains. I even re-installed Voobly.
Any ideas?????
What error message are you getting?
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 Longnguyen113


Joined:  19 January 2021
Posts: 4
Posted 2 July 2021 - 11:26 am
Non-DirectPlay game path is 'c:\program files\voobly'
Verifying 'c:\program files\voobly\language_x1.dll' exists...
Failure!

The file was not found at the location the registry said it should be. The registry keys need to either be fixed or the game needs to be moved to the proper location.
help me that problem
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41361
Posted 3 July 2021 - 10:44 am
Longnguyen113 wrote:
Non-DirectPlay game path is 'c:\program files\voobly'
Verifying 'c:\program files\voobly\language_x1.dll' exists...
Failure!

The file was not found at the location the registry said it should be. The registry keys need to either be fixed or the game needs to be moved to the proper location.
help me that problem
Please perform a clean installation of the Voobly client:
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