Getting FP with new Optic fiber net

 Sherlyn


Join Date: 22 May 2018
Posts:4
Posted 25 November 2020 - 1:23 pm
i got a new optic fiber internet installed today

but i am getting fp
speed is very good like 50 mbps but i am not able to fix this fp

my router name syrotech
model name : SY-GPON-1110-WADONT

pls guide me how can i fix fp and play games
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 +[email protected]


Join Date: 19 August 2015
Posts:576
Posted 25 November 2020 - 1:55 pm
Hello Sherlyn,

Please run and copy paste us the results of your network diagnostics: to do this, join any lobby, go to Options (on the upper left menu) and run the Network Diagnostics.

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 Sherlyn


Join Date: 22 May 2018
Posts:4
Posted 25 November 2020 - 3:18 pm
i am getting tis results


Received data from 'server 3' through port 59972 (this is your WAN or router port)
Received data from 'server 2' through port 39631 (this is your WAN or router port)
Received data from 'server 1' through port 29743 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.

Test Result: Symmetric NAT
Network Health: Poor
Recommended Action: Port forwarding recommended or switch routers. The only port you need to forward is UDP port 16000 on Voobly you do NOT need the direct play ports 2300-2400 and 47624.
Details: Your router assigned different public ports to all the test servers this will make it hard for users to directly connect to you. You will likely see a large number of fast proxies.
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 Sherlyn


Join Date: 22 May 2018
Posts:4
Posted 25 November 2020 - 3:24 pm
i was trying to do port forwarding as well but i see this page and i am confused how to do it

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 +[email protected]


Join Date: 17 January 2015
Posts:1217
Edited 26 November 2020 - 5:41 am by +[email protected]
Hello,

Try the following:

[You must login to view link]

To get your computer's local IP, open the command prompt and type the command 'ipconfig' (without the quotes). Look for the IPV4 address in the results.

Additionally, also make sure UPNP is disabled in the screenshot you sent us.

Having done all of that, if you are still seeing the fast proxy warning on Voobly, send us a revised outcome of your network diagnostics and we would be happy to assist you further.


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