Community Forums > Technical Support > Game related problems / Problemas del juego > Age Of Empires III TAD crashes on launch with voobly

Age Of Empires III TAD crashes on launch with voobly

 [MTMx]MDG_Destiny


Join Date: 27 April 2019
Posts:6
Posted 14 June 2020 - 5:14 pm
Hi everyone!

I have some problem when launching(or joining) a game.

I have already played with Voobly once but I don't know when and what made the game crashes like this.

The game runs correctly when I'm playing with it offline. But as soon as I am launching or joining a game it crashes. And it crashes when I run it offline too. (0xc0000005 error)

After I reinstalled the game it runs correctly again(offline). And when I try to play on Voobly it crashes.

I didn't run it with compatibility mode. I added the game to Windows Defender excluded program. I toogled Windows Defender off....but still the same problem.

And the game won't run anymore until I reinstall it again...

Anyone having a solution?

Thanks.
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 +[email protected]


Join Date: 4 November 2017
Posts:1455
Posted 14 June 2020 - 7:24 pm
Hello

Please, copy + paste me the results of your Game Diagnostics.
How to: [You must login to view link]

Also you said you disabled windows firewall. Could you please make sure your voobly/game is allowed/white listed through any antivirus you may have.

Regards. ;1hat
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 [MTMx]MDG_Destiny


Join Date: 27 April 2019
Posts:6
Posted 14 June 2020 - 8:38 pm
Thanks for your response.

Game diagnostics :
Installation path reported by registry is 'D:\Age of Empires III - Complete Collection\bin'
Verifying 'D:\Age of Empires III - Complete Collection\bin\age3y.exe' exists...
Success!
Voobly path is 'c:\program files (x86)\voobly'
Game version is '1.03'

I have already played with it two weeks ago on Voobly. But now it won't run anymore. I reinstalled lots of time but nothing......it runs only when I'm playing offline.
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 [MTMx]MDG_Destiny


Join Date: 27 April 2019
Posts:6
Posted 14 June 2020 - 8:41 pm
Voobly and AOEIII TAD all white-listed over firewall and Windows Defender.
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 +[email protected]


Join Date: 4 November 2017
Posts:1455
Posted 14 June 2020 - 9:19 pm
Hello.

I can see the issue right from your pathing.

1) You will need to buy a real version of the game since the one you have seems to be pirated.
2) You will need to install it to your C: Drive not your D: Drive.

Regards. ;1hat
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 [MTMx]MDG_Destiny


Join Date: 27 April 2019
Posts:6
Posted 14 June 2020 - 10:40 pm
Last time I played with it(two weeks ago), it was installed on D: and even with a cracked version. It ran normally offline and on voobly too. So I think that's not the real problem.

I have also tried installed it on C:
It ran offline but on voobly it crashes. And needed to reinstall to work again.
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Join Date: 4 November 2017
Posts:1455
Posted 14 June 2020 - 10:44 pm
Hello.

Well if it works then that is great. If it doesn't all I can suggest is buying a real version.

Regards. ;1hat


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