Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Voobly client crashing
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Cheers
Our sincere apologies for the misinformation. You cannot roll back to a previous version of the client. This is not possible.
As for your disconnection, it seems to be a sporadic problem which can probably be attributed to a sudden spike in the number of players on Voobly. While we are diligently monitoring the situation and have taken steps at the server end to cater to the massive and sudden spike in players, a small percentage of players may still experience unexpected disconnections. I would suggest retrying again. If it does not work, please try again after a while.
P.S: In the interim, you could try restarting your computer, router/ modem, however, if that does not fix the problem, please try logging in after some time.
If the clean installation of the Voobly client has not fixed the issue ...
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then please try this:
Start > type "cmd" > right-click on "Command Prompt" > run as administrator
type the following commands into Command Prompt, in exactly that order:
Then reboot and follow the clean installation tutorial again:
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Also make sure, that your computer is not affected by malware / potential unwanted software. You can download and run Malware Bytes (free) and perform a quick scan + full system scan
https://www.voobly.com/profile/view/124342134
the issue like you have seen is hurting many people so most likely it isnt a client/machine issue but some change been done on voobly 3 days back. It might have been optimizing nat handshakes or whatever. I tried analyzing the minidump files but did not really spot something odd. Will be glad to assist with any testing if you want.
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