Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > lobby connecting issues
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I think, it happened the first time on 25th december (I think there was an update before starting voobly...). That time a friend of mine faced the same problem.
Both of us restarted voobly a few times and even our computers and routers. For me it didnt work after like 5 tries. My friend had a couple more trys and finally made it into the lobby, but couldnt do anything then, because voobly kept freezing then.
I tried it like 5 hours later again and it worked without any problems.
Today noon it happened again. This time I reinstalled voobly - worked fine till I downloaded the update after entering the lobby. After I restarted voobly like 10 times I could join the lobby, but once I switched the lobby to full screen, it froze again.
I heard about the the same issues from 4-5 friends. We dont have the same provider and we dont live in the same region (atleast if germany is not one region, that is)
I only needed like 10 tries this time.
People with slower connections to Voobly, or issues with their internet connection (such as intermittent packet losses) are more likely to be unable to connect during such peak times. Reinstalling Voobly will therefore not fix your problem.
Side note: Do not click anywhere or try to maximize any lobbies until Voobly has finished loading all lobbies on your screen. Doing so will inherently increase the chances of a lobby crash/freeze)