Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Forward port problem
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I have new type of router in which there is no option for the virtual server so I did port forward using the control panel now when I do network diagnosis it says everything is ok but when I play the game after few seconds I get dropped my room auto comment posts which says that peer failure. Failure is shown in the attachment below. Game diagnosis is also fine.
Make sure you disabeled UPNP in your modem,
Also make sure you add Voobly and the Game in the exception list of Antivirus (In case you have another antivirus in addition to Windows Defender, disable this last one) and in the exception of Firewall.
In your network diagnostic wich ports you see indicated, all 16000 or random numbers?