Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > I opened port 16000 and it doesn't connect
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1) I need the screenshot of your ip config to see if the ip adress you wrote is correct,
2) Also need the screenshot of your static ip to check if the settings are set in the correct way, in case you didn't already the set up. here it is a really intuitive guide: [You must login to view link]
3) Make sure you disabeled UPNP in your modem settings,
4) Make sure voobly in added in the exceptions of your antivirus,
5) Set up of the firewall: [You must login to view link]
6) The protocol of your portforward settings must be only UDP,
7) Restart the modem and the PC after all this settings, if you still get FP try to write another port, your port could be in use, like for example 8000 or 12000,
Even if the last step didn't worked, it's time to contact your ISP, because from our side there is nothing more we can do,
I also would like to receive a feedback from you, if you have any doubts or something is not clear, i'm here
Set your ip in the static ip and in the port forward rule: 192.168.0.2, from where you took 192.168.7.241?
In the server DNS field of the static IP set 192.168.0.1, in case you will not able to connect to internet, change it back to 8.8.8.8 wich is google dns as you set now,
Everytime you change the static IP settings, to become effective, require to restart the system,
Btw let me know
-I have normal internet with that dns
Sorry for really late reply, i was on holidays and also i was sick
Back to your issue, disable DMZ,
How you connected to internet lan or wireless? are you using any external adapters? are you using any VPN?
If you still will have issue, we will try to use another port as i suggested above later,
Sorry for so much questions, but is the fastest way to get as much informations as i can at once
Hear you soon mate
I use Windscribe just to play, I connected to my Wi-Fi on the same router to test there too.
turn off the dmz the same is.
use this page to do an open port test
[You must login to view link]
I don't know if it will be reliable but I get that port 16000 is not open.
also when I put a static ip I get a warning from image 3.
If you wont able to connect to internet after the restart of pc, in " Servidor DNS Preferido " write 8.8.8.8 wich is google dns, then in case restart the pc again,
Also please check this guide of the voobly settings about NAT traversal: [You must login to view link]
Make sure you set the 16000 port,
And please turn off the Windscribe, and instead connecting by Wi-Fi try to connect via LAN if you have the possibility.
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