Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Problems logging in and starting games
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I am currently having issues with logging into voobly where it comes up with error code 40000000 after I put my username and password in. It will then try and reconnect about 30 seconds later and seems to log in. However, when I join a game room and the host launches the game I get stuck on the setting up multiplayer game screen, or, if I am the host, I go into the lobby but no one else can join it.
I have tried restarting my computer, resetting my modem, uninstalling and reinstalling voobly and i have also checked my anti virus firewall settings and these do not appear to be the issue.
Are there any suggestions that i should try?
Thanks
Please upload your game and network diagnostic.
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