Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Trying to start a game breaks my internet connection
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I was using a regular wifi connection to my router to play the game, but it sucks. Game runs fine but have too much lag. Network setup is all good, it's just that the wifi is slow in my room. So I am now using a Devolo device to generate a new wifi network from inside my room.
New wifi runs great, 10 times better. But now, when I try to launch a game, two things happen. First, the game won't launch. It just doesn't, no error, no nothing. And second, the connection stops working. My computer is still connected to the network, but with no access to the Internet. Then Voobly loses connection, obviously. I can use it from my phone and works all right. I can still connect to the old wifi network, and it also works (although it's slow, as always).
I am very confused. Any ideas?
Please provide us :
-The network diagnostics (go to your lobby -> Options -> Network Diagnostics -> Begin Scan)
-The firewall configuration (if you did allow or not Voobly/Age of Empires)
-The router configuration
-the IPCONFIG (press Windows key +R -> type "cmd", then ok -> type "ipconfig all" . Of course without ")
Firewall config: voobly allowed, inbound and outbound rules
Router configuration: port 16000 forwarded for 192.168.1.111
ipconfig: [You must login to view link]
Thank you!