Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > I cant join a game
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Please browse to : C:\Program Files (x86)\Steam\steamapps\common\Age2HD\ and check if there is a folder called "New folder" . If there is, enter into it, copy all files inside of it, go back to C:\Program Files (x86)\Steam\steamapps\common\Age2HD\ and paste.
Run the game diagnostics again and check.
If it still doesn't work, you can download manually the compatibility patch here : [You must login to view link] and install it.