game is not running aoe2

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game is not running aoe2
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[ANYMAKD]krithish

Join Date:	10 August 2012
Posts:	4

Posted 15 April 2019 - 2:31 pm

It does not show any error.The game does not start at all.

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+sunny@voobly

Voobly Team

Join Date:	17 January 2015
Posts:	2412

Posted 15 April 2019 - 4:29 pm

Might seem like a dumb question, but I have seen people not having the game installed, so let me begin by asking,

Do you have the game installed?

Please run the game diagnostics and share the outcome with me. You will find this option in here:
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[ANYMAKD]krithish

Join Date:	10 August 2012
Posts:	4

Posted 15 April 2019 - 4:36 pm

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[ANYMAKD]krithish

Join Date:	10 August 2012
Posts:	4

Posted 15 April 2019 - 4:36 pm

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[ANYMAKD]krithish

Join Date:	10 August 2012
Posts:	4

Posted 15 April 2019 - 4:37 pm

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kitt

Join Date:	13 January 2008
Posts:	17680

Posted 15 April 2019 - 5:58 pm

hi
your game is not installed in the recommended place. uninstall it, reboot. install the game/voobly:

Quote:

The game installed similar to this for XP/ Vista/ Win7/Win10.32 bit:
C:Program files/Microsoft Games/Age Of Empires11/

The game installed similar to this for Vista/ W7/ W8/ Win10. 64 bit.
C:Program files[86]/Microsoft Games/Age Of Empires11/
install the game as admin, in compatibility mode for xpsp3.

if you have the steam version follow this tutorial for a good install: https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
you need to make sure your pc firewall allows voobly and the game through.

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