Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > I'm FP whit all clan members, but no whit other players

I'm FP whit all clan members, but no whit other players

 kitt


Joined:  13 January 2008
Posts: 17680
编辑8 April 2019 - 10:45 pm通过kitt
hi
this shows a sagemcom set up but use only port 16000udp: [You must login to view link]
apply and save after every page alteration of the router.
dhcp and step1 here show how to find/set your pc ip to forward: https://www.voobly.com/pages/view/134
see if open after doing this.
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 kitt


Joined:  13 January 2008
Posts: 17680
发布8 April 2019 - 11:02 pm
hi
going off line now.
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 [ECU']Marthyn


Joined:  20 May 2017
Posts: 22
发布8 April 2019 - 11:38 pm
I do it, and nothing. I followed all steps, and nothing. The port is close, according "port Forward"
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 kitt


Joined:  13 January 2008
Posts: 17680
发布9 April 2019 - 12:40 pm
hi
perhaps you need to talk to your isp and tell them. see if they can open the port to your pc.
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 [ECU']Marthyn


Joined:  20 May 2017
Posts: 22
发布9 April 2019 - 6:39 pm
Ok, i then i speak whit them. thanks.
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 [ECU']Marthyn


Joined:  20 May 2017
Posts: 22
编辑10 April 2019 - 3:53 pm通过[ECU']Marthyn
Hi,
I keep insisting that it problem only is whit my clan members. I've not have it problen whit no one more. Only clan members. There are people from Ecuador, Chile, Spain, Argentina, Mexico. I do not connect with any of them when we are in the same room. But in the other rooms I have no problem with anyone
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 kitt


Joined:  13 January 2008
Posts: 17680
发布10 April 2019 - 4:12 pm
hi
i understand that but the port16000udp is not open on your pc, from what you write and it should be. it may/not have a bearing on your problem.
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 [ECU']Marthyn


Joined:  20 May 2017
Posts: 22
发布10 April 2019 - 5:29 pm
I do it, but no result. Maybe will found if do i change the modem to bridge modem and use a router for open the port? Since my isp provider say, that my modem only is for home use.
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 kitt


Joined:  13 January 2008
Posts: 17680
编辑10 April 2019 - 9:24 pm通过kitt
hi
all routers are for home use. they can open the 16000udp port to your pc so dont take any nonsense from them.
i assume you only have one box on your set up the sagemcom?
even if you use a router as you posted, if you are on a shared ip the result will be the same.
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 [ECU']Marthyn


Joined:  20 May 2017
Posts: 22
发布10 April 2019 - 9:26 pm
My provider say that the open port no found. He say i only can open port if i use in bridge mode. Is it incorrect?
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 kitt


Joined:  13 January 2008
Posts: 17680
编辑10 April 2019 - 9:50 pm通过kitt
hi
no i think not. you need to talk to their tech people. tell them you change isp if they dont do their job.
[or tell them you need it open for a security camera]
bridge mode make a modem "not seen" and the log then comes from the router.
think about it, if you set the sagemcom to bridge and then use a router, its exactly what you have but an extra box.
is the sagemcom the only box on your home set up?
the fact that you have to use a vpn is down to them.
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 [ECU']Marthyn


Joined:  20 May 2017
Posts: 22
编辑10 April 2019 - 11:22 pm通过[ECU']Marthyn
"is the sagemcom the only box on your home set up?"

-Yes, i only have sagemcom.
Today i speak whit them, but no like change my dns ipv4 (or dont can). If, they dont provided me any solutions, i change isp provider.
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 kitt


Joined:  13 January 2008
Posts: 17680
发布11 April 2019 - 11:20 am
hi
ask if you are on a shared wan ip with others. if so, then get them to open port 16000udp to your pc. you dont need any other changes unless they offer you a static ip. whats worked for other players if they on a shared net ip is to say you need that connection for security cameras.


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