cant sign in voobly help me please

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cant sign in voobly help me please
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BoOm_Is_GoOd

Joined:	26 April 2017
Posts:	153

Posted 2 April 2019 - 9:49 am

my voobly client was working fine but after i changed my router now i cant log in when i click sign in it says "signing in.....downloaded 96b......." and it keeps loading and loading please help me

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kitt

Joined:	13 January 2008
Posts:	17680

Posted 2 April 2019 - 9:29 pm

hi
check your forwarding is ok and that you have a new private ip forwarded. check your pc firewall allows voobly/game.
is your UAC on?

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BoOm_Is_GoOd

Joined:	26 April 2017
Posts:	153

Posted 17 April 2019 - 4:48 am

sir please check the screenshot i ve sent and help me out with it with instructions how to fix it

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Screenshot_1.png (file size: 70.98 KB)

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kitt

Joined:	13 January 2008
Posts:	17680

Edited 17 April 2019 - 11:18 am by kitt

hi
have you port forwarded any ports on your new router? is voobly/game allowed through your pc firewall and anti-virus?
are there any other web sites you cannt open?
are you connecting from home or some were else?
is your user account control for win10 on?
have you tried uninstalling voobly, reboot the pc, then reinstalling the voobly client?

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