Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Moved, new ISP and now issues with voobly

Moved, new ISP and now issues with voobly
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 Zubby


Joined:  27 November 2009
Posts: 17
Posted 2 February 2019 - 9:28 pm
wireless, and no issues with my router losing connection
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 2 February 2019 - 9:31 pm
Which version of Windows 10 (?) do you run?

Start > Run > Winver

And is it possible for you to check, whether you still have the problem, using a network cable instead of WiFi?
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 Zubby


Joined:  27 November 2009
Posts: 17
Posted 2 February 2019 - 9:43 pm
windows 10 and my desktop is too far from router
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 2 February 2019 - 9:45 pm
Okay. In Start > Run > winver, which version does it say there? 1809? 1803?
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 +chris@voobly

Voobly Team


Joined:  3 October 2007
Posts: 41360
Posted 2 February 2019 - 9:50 pm
I still think, this is a network issue, but perhaps, this could solve the issue already:
https://support.voobly.com/display/vkb/KB1018+Age+of+Empires+II+is+causing+major+lag+on+Voobly+client


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