Community Forums > Technical Support > Voobly Client: Questions and Problems > Game Diagnostic Tool > Problem with 1.0c compatibility pack for Age2HD

Problem with 1.0c compatibility pack for Age2HD
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 Zatoh

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Join Date: 13 January 2019
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Posted 13 January 2019 - 4:30 pm
Download the patch and install it, but voobly keeps asking for the patch
Attachments:
Error age2.png (file size: 19.96 KB)

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 +Hassan_VTech

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Join Date: 14 July 2007
Posts:636
Posted 13 January 2019 - 7:43 pm
Hi.

Download the compatibility patch here : [You must login to view link]

If you installed it manually and the problem still persists :

- Please go to C:\Program Files (x86)\Steam\steamapps\common\Age2HD

- Check if there is any folder called "New folder" .

-If there is, enter it and copy everything inside.

- Go back to C:\Program Files (x86)\Steam\steamapps\common\Age2HD and paste what you copied.

- Open again the game diagnostics and check.
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 [LAK]theacademickid

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Posted 16 January 2019 - 2:59 am
Sorry, I don´t understand in the instructions when you said that i have to copy everything in the new folder, what exactly do i have to copy in there, the compatibility patch installer or all the files in age2HD folder?. Thanks
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 [LAK]theacademickid

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Posted 16 January 2019 - 3:00 am
Sorry i read it well , now i understand
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 +Hassan_VTech

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Posted 16 January 2019 - 8:16 pm
Hi.

So your issue is solved ?
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 +[ByT]Poxo

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Posted 16 January 2019 - 10:47 pm
He has been playing today https://www.voobly.com/profile/view/125099435/Matches so most likely he did.
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 Skyseb56

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Join Date: 17 January 2019
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Posted 17 January 2019 - 2:37 am
, sorry , I have the same probleme, but I don t have folder named "New folder".
Any issue for me ?
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 +kitt

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Group: Voobly Team
Join Date: 13 January 2008
Posts:17646
Posted 17 January 2019 - 11:38 am
hi
if you have the steam version follow this tutorial for a good install: https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
you need to make sure your pc firewall allows voobly and the game through.


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