Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Game drop 15-30 minute after start
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Game drops me 15-30 minute after game started, what could be the reason?
Help please..
When did you start having the problem?
How long do you play on voobly?
Can you run network diagnostics and screen shot the results [You must login to view link]
Can you run game diagnostics and screen shot the results [You must login to view link]
i attached diagnostics screen.
Do you own your router or did it come for free with your internet service?
Are you familiar on how to forward ports?
Could you explain please?
Login to your router and look for the port forwarding option. If you have some pre-existing rules, you can delete them and then create a new one with the following details:
Name: Voobly
Port: 16000
Protocol: UDP
Ip: Put your computers local IP
If you are unable to do the above, reply to this thread with your routers make and model number, so we can try and guide you through the process. Additionally open command prompt and type 'ipconfig' (without the quotes and share the results in here.
Same result on network diag,
what could be the problem?
Edit: Please uninstall/disable the VPN software and reboot your PC.
/eric