Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > port fowarding

port fowarding
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 Siawo


Joined:  24 September 2017
Posts: 3
Posted 13 July 2018 - 10:28 pm
when I run network diagnostic tools I get the error:

Test Result: Symmetric NAT
Network Health: Poor
Recommended Action: Port forwarding recommended or switch routers. The only port you need to forward is UDP port 16000 on Voobly you do NOT need the direct play ports 2300-2400 and 47624.

What should I do?
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 [kLu]Troy


Joined:  4 November 2017
Posts: 2274
Posted 13 July 2018 - 10:43 pm
The only port you need is 16000 UDP. You can change that through your router.
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 Siawo


Joined:  24 September 2017
Posts: 3
Posted 13 July 2018 - 11:41 pm
I did the whole forward port thing, and made all the ports 16000 after making my ip static. Still not working!
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 kitt


Joined:  13 January 2008
Posts: 17680
Posted 13 July 2018 - 11:56 pm
hi
whats the make and model number of your router and modem?
have you just changed isp or got a new router/modem? are you one a shared net ip with others?


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