Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > error occured message
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What can I do to resovle this problem?
a few thoughts you ned to check:
the game, AOK/AOC installed from the legal cd's like this:
C:Program files/Microsoft Games/Age Of Empires11/
The game installed similar to this for Vista/ W7/ W8/ Win10. 64 bit.
C:Program files[86]/Microsoft Games/Age Of Empires11/
install the game as admin, in compatibility mode for xpsp3.
lower the resolution you use to play as a test. if your video card has a GUI, set it to 100%
do you see a turtle or a red star next to your name in game?