Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > signing in.. downloading 96 B...

signing in.. downloading 96 B...
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 CZ_ChristheCo


Joined:  31 October 2014
Posts: 36
Posted 16 May 2018 - 10:30 am
this message is going forever i tried to shut it and restart the process, it is still going like this....
everything worked fine until now
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 [sds]Gallas


Joined:  25 May 2011
Posts: 2751
Posted 16 May 2018 - 11:27 am
hi CZ_ChristheCo,

Please provide more information of the issue.
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 CZ_ChristheCo


Joined:  31 October 2014
Posts: 36
Posted 16 May 2018 - 11:41 am
when i start my voobly, my "voobly messenger" that starts the first always is saying the same message for ages(the one in the headline of this topic), i don't know how to fix this
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 [sds]Gallas


Joined:  25 May 2011
Posts: 2751
Edited 16 May 2018 - 11:45 am by [sds]Gallas
Make sure Voobly is not blocked by your firewall/antivirus and you run the client in admin mode at UAC.

If does not help, then try a clean client installation:
https://support.voobly.com/display/vkb/GGG+KB1053+Clean+installation+of+Voobly+client


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