Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Wololo 5.7 crashes at 60%
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The 5.7 updater and the intaller too crashes at 60% of the process
Sorry my bad english xd
TECHNICAL DATA: (If u can't understand some spanish word talk with me)
Nombre del evento de problema: APPCRASH
Nombre de la aplicación: WololoKingdoms.exe
Versión de la aplicación: 0.0.0.0
Marca de tiempo de la aplicación: 5a4feb7f
Nombre del módulo con errores: ntdll.dll
Versión del módulo con errores: 6.3.9600.18895
Marca de tiempo del módulo con errores: 5a4b127e
Código de excepción: c0000005
Desplazamiento de excepción: 00043305
Versión del sistema operativo: 6.3.9600.2.0.0.256.48
Id. de configuración regional: 3082
Información adicional 1: 9bb1
Información adicional 2: 9bb136da7cb56df176a5a45998eeeed9
Información adicional 3: 8b24
Información adicional 4: 8b24a331d2c10a77179c446c85f94303
try uninstalling it totally. reboot. then install fresh
This is the log:
Problem signature:
Problem Event Name: APPCRASH
Application Name: WololoKingdoms.exe
Application Version: 0.0.0.0
Application Timestamp: 5b9b929e
Fault Module Name: ntdll.dll
Fault Module Version: 6.3.9600.18895
Fault Module Timestamp: 5a4b127e
Exception Code: c0000005
Exception Offset: 00043305
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
I've tried to find a fix for ntdll.dll but I was unable to do it. Can you guys give a hand?
Is there anything else I need to post?
is 8.1 up to date with fixes/drivers? do you have the WK from steam?
you can try this: [You must login to view link]
or
do a file check, do so, you will have to first open an elevated command prompt window. To run the System File Checker in Windows 10/8/7, type cmd in start search box. In the result, which appears, right click on cmd and select Run As Administrator. In the command prompt window which opens, type sfc /scannow and hit Enter.
or
https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch